Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the AVRR Coordinator and the  direct supervision of the Head of Registration Center, the Registration Case worker will support the Assisted Voluntary Return (AVR) Counseling and Registration team. 

Responsibilities

1. Provide guidance to migrants interested in IOM’s AVRR programme.

2. Provide return assistance to migrants interested in the IOM AVRR programme, in line with IOM guidelines. 

3. Register migrants interested in the IOM AVRR programme through the IOM Migrant Management Operational System Application (MiMOSA) at the IOM registration center on a daily basis, following the AVR Registration workflow and AVRR internal procedures and guidelines.

4. Flag to the Head of the Registration Center any difficulties related to Registration, and make recommendations for strengthening registration modalities to best reflect changing environment in the field. 

5. Act as focal point for a specific caseload (e.g. unaccompanied migrant children or gender-based violence survivors) as needed and following specialised trainings. 

6. Follow-up proper referrals of migrants in vulnerable situations, including unaccompanied and separated migrant children (UASC), migrants with medical conditions, potential victims of trafficking (VoTs) and other migrants vulnerable to violence, exploitation and abuse to the appropriate units (e.g. Protection (PxD) and/or the Medical Health Division. 

7. Follow-up compliance with IOM AVRR guidance notes and SOPs, including compliance with the IOM Return and Reintegration Due Diligence Process (RRDDP), documentation requirements for the travel documents/laissez-passer, AVRR Declaration Forms, etc. 

8. Follow-up the standardized use of IOM’s Migrant Management Operational System Application (MIMOSA) and other mission specific databases and tools concerning AVR Counseling and Registration.

9. Identify and document good practices and lessons learned; contribute to the development of Standard Operations Procedures (SOP), awareness-raising material and other communication material related to the AVRR program.

10. Conduct, as needed, travel and/ or long-term assignments in Wilayas other than Algiers to perform duties outlined above. 

11. Perform other related duties as assigned.

Qualifications

Required Qualifications and Experience

Education

1. Bachelor degree or equivalent from an accredited academic institution, preferably in Political or Social Sciences, Development Studies, Human Rights, International Relations, Law Studies and/or related field with 2 years of work experience in programme implementation and administrative and financial support, particularly in the fields of migration and technical cooperation. 

2. Alternatively, a high school degree in one of the afore mentioned fields with 4 years of relevant work experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in AVR.

• Experience in case management is an asset.  

• Proven field experience is an asset.

• Experience in working with governmental authorities, UN agencies and/or donor agencies is an asset.

SKILLS

• Knowledge of the migration context in Algeria. 

• Ability to collect and analyze data related to case management.

• Ability to work under minimal supervision.

• Demonstrated ability to work well under pressure and keep deadlines.

• Strong work ethics and commitment to humanitarian principles.

• Computer/software literate, preferably knowledgeable in Microsoft Office, particularly Microsoft Excel, MiMOSA, and survey tools, particularly Kobo, are an advantage;

• Good communication skills, personal commitment, efficiency and flexibility. 

Languages

REQUIRED

For all applicants, fluency in French is required (oral and written).

DESIRABLE

Working knowledge of Arabic and English.

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, TO COPY-PASTE FROM POSTING DESCRIPTION

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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