Who we are:
For 75 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.
Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.
Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.
About the job:
Based in Brussels, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join the Chief Technology Office (CTO), which is the key enabler of NATO’s digital transformation. With the NCIA’s architects and engineers, CTO is the hub for architecting and designing NATO’s ICT technical landscape while driving innovation, standardization, and coherence across the Alliance.
This role is situated within the Managing and Optimising Team, which is responsible for the corporate control, execution, planning and reporting of all projects assigned to CTO, ensuring its technical quality, risk management and compliance of ICT services and capabilities within the NATO enterprise requirements.
We are looking for a driven and enthusiastic Risk and Quality Analyst who will take on the following roles and responsibilities:
• Lead the definition and implementation of CTO Business Processes and its inclusion in Agency Processes Framework (APRoF).
• Analyse existing CTO processes, identifying inefficiencies and design new processes to improve CTO effectiveness;
• Monitor the execution of CTO processes to ensure they are followed and evaluate their effectiveness over time;
• Continued assessment of CTO processes and propose enhancements when needed;
• Carries out risk management activities within a specific function, technical area or project of medium complexity;
• Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business.
For a full list of duties, please review the job description on the NCI Agency career site.
About you:
The valuable knowledge and experience that you bring to this role are:
• A minimum requirement of a Bachelor’s degree at a nationally recognised/certified university in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by a secondary educational degree and at least 6 years relevant experience.
• At least 2 years of practical experience in risk management and working in a project, programme or portfolio office;
• At least 2 years of practical experience in Process Management in a large organization;
• Demonstrated experience in roles requiring the ability to plan, organize, coordinate and complete work assignments in a timely manner as well as work successfully with diverse stakeholders.
• Professional certificates: Managing Successful Projects with PRINCE2 (or equivalent), Management of Risks (MoR) (or equivalent);
• Fluency in English, both written and spoken
What we offer:
• Genuinely meaningful work as part of the most successful alliance in history;
• Initial 5 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more
To learn more about NCIA and our work, please visit our website.
The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.
Additional details on the conditions of application can be found via the NCIA career site.