Local Consultant CC-2026-09

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Project Context and Scope

The International Organization for Migration (IOM) and United Nations High Commissioner for Refugees (UNHCR) missions in Armenia are implementing the project “Enhancing Policy Framework and Capacity for Effective Migration and Asylum Management in Armenia”. This two-and-a-half-year project is co-funded by the European Union (EU) and aims to contribute to more effective and accountable service delivery based on the principles of good governance and respect for the rule of law in the areas of migration, asylum, and human rights.

In 2023, IOM supported the newly established Migration and Citizenship Service (MCS) with conducting induction training for all staff members to ensure effective functioning of the newly formed institution and equip personnel with the necessary knowledge and skills required for their roles. In 2025, IOM further supported the MCS with the institutionalization of trainings within the permanent training facility of the Ministry of Internal Affairs. This process included integrating the training curricula into the permanent training structure of the MCS and establishing a Moodle-based learning management system to support remote learning and knowledge assessment.

Building on the existing basic training course and the operational Moodle-based learning system established for the MCS, the next phase of support will focus on the development of advanced-level training modules to further strengthen the knowledge and technical capacities of MCS staff. The advanced training curriculum will be developed by a separate consultant responsible for the content of the course. Within this framework, the present consultancy will focus on supporting the digital learning environment, ensuring that the advanced training materials are effectively adapted for online and blended learning and fully integrated into the existing Moodle system.

IOM Armenia, “Enhancing Policy Framework and Capacity for Effective Migration and Asylum Management in Armenia” project, MS.0049

Responsibilities

Under the overall supervision of the Head of Office in IOM Armenia and the direct supervision of the Programme Officer, and in close coordination with the MCS and the consultant responsible for developing the course content, the consultant will support the adaptation, structuring, and integration of the advanced training materials within the Moodle platform and strengthen the capacity of MCS trainers to effectively use digital learning tools and methodologies. The local consultant will perform the following tasks:

1. Adaptation of Advanced Training Materials for Digital and Moodle-Based Learning

• Read the advanced training materials and identify appropriate formats for digital and blended learning delivery.

• Adapt and structure the training materials for effective use within the Moodle learning management system.

• Ensure that the course content is organized into appropriate modules, learning activities, and assessment components suitable for remote learning.

• Apply modern digital learning methodologies (e-learning techniques, interactive learning components, and learner engagement approaches) to enhance the effectiveness of the course in an online environment.

1. Ensure Integration into Software and Hardware Equipment Available

• Integrate the advanced training modules into the existing Moodle system of the MCS.

• Support the resolution of IT related issues through coordination with the IT focal point from the MCS and MiA academy.

• Configure the course structure, including modules, learning materials, assignments, and knowledge assessment tools (such as quizzes and exams).

• Ensure alignment with the existing Moodle architecture, user roles, and grading system previously established for the MCS training programme.

• Coordinate with MCS personnel responsible for the administration and maintenance of the Moodle system to ensure proper functionality of the platform and the newly integrated course materials.

• Conduct testing of the course within the Moodle system to ensure usability and smooth operation.

1. Training of Trainers and Capacity Building for Digital Learning

• Deliver Training of Trainers (ToT) sessions for MCS trainers and relevant staff responsible for administering and maintaining the Moodle system.

• Provide practical guidance on the delivery of online and blended learning through Moodle, including course management, learner engagement, and assessment methods.

• Strengthen the capacity of MCS staff to independently manage the Moodle-based training courses and administer online testing and evaluation.

• Provide recommendations for sustainable use and further development of digital learning within the MCS training system.

The Consultant Evaluation will be carried out based on the following indicators:

1. Understanding of the scope of the assignment.

2. Professional competence and mastery of the subject matter of the consultancy.

3. Written and verbal communication skills, including report writing.

4. Delivering results consistent with the agreed Terms of Reference.

5. Accurately judging the amount of time and resources needed to accomplish a task.

6. Identifying key issues and proposing solutions, e.g. offering different options to solve problems to meet clients’ needs.

7. Upholding and demonstrating the values of IOM in the daily consultancy activities.
   Category B Consultant is hired to provide the bellow deliverables, according to the proposed timeline:

Qualifications

Required Qualifications and Experience

Education

Advanced university degree in the relevant field.

Experience

•     At least 5 years of proven experience preferably in the area of working with Moodle system, skills training, teaching methods;

•     Previous experience in design, supervision, and implementation of Moodle system in the educational institutions; 

•     Experience in working with public administration, academia, local authorities, and institutions/organizations working on migration management issues or other related issues at national and/or local level;

•    Experience in working with international organizations and UN agencies will be considered as an advantage.

•    Ability to establish and maintain effective and constructive working relationships with people of different national and cultural backgrounds while maintaining impartiality and objectivity.

Languages

For this consultancy, Fluency in Armenian and English is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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