E T Consultant

Job #: req36702
Organization: World Bank
Sector: Information Technology
Grade: EC2
Term Duration:  1 year 0 months
Recruitment Type: Local Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s):
Closing Date: 6/17/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w 
Department Context
The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives.
ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness.
Unit Context
The Technology Platforms Team (ITSPL) is anchored in the Chief Technology Officer (ITSTO) division in ITS. ITS Technology Office (ITSTO) drives technology-enabled innovation and delivers the digital backbone for WBG's mission. It develops future-ready technology strategy, modernizes infrastructure, manages innovation, and fosters agility. The unit collaborates across the organization to leverage technology as a force multiplier, accelerating development impact and digital transformation globally.
ITSPL delivers secure, cloud-first IT platforms with automation, self-service, and Platform Engineering (IaC). It manages databases, integrations, & cloud ops to ensure reliable, scalable, & cost-effective alignment with enterprise standards. The primary programs that the ITSTO unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management. 
Duties and accountabilities:
Drives Agile methodology adoption, process compliance, and delivery governance across technology teams enabling consistent ways of working, ITSM alignment, and data-driven management reporting. 
• Facilitate and govern all Agile ceremonies - sprint planning, standups, retrospectives, PI Planning, and reviews ensuring process consistency and compliance across teams

• Define, document, and enforce Agile process standards and governance frameworks aligned to SAFe principles and organisational delivery expectations

• Drive ITSM process compliance by embedding ServiceNow workflows, change management, and incident practices into the team's Agile operating rhythm

• Lead Agile adoption initiatives - design onboarding programmes, run coaching sessions, and track adoption metrics across teams to increase maturity over time

• Build and maintain management dashboards and reporting artifacts not limited to sprint velocity, PI progress, capacity utilisation, and delivery health metrics for leadership visibility

• Identify process gaps and non-compliance patterns; define corrective actions and track resolution to closure

• Serve as the Agile governance champion continuously refining ways of working, facilitating retrospectives at programme level, and embedding a culture of continuous improvement

Selection Criteria

• Master's degree with 5 years of experience or a Bachelors Degree with a minimum of 7 years of relevant experience, or equivalent combination of education and experience.

• Demonstrated experience defining and governing Agile processes and frameworks in a SAFe or scaled Agile environment

• Proven track record of driving Agile adoption across teams — including coaching, maturity assessment, and measurable improvement in delivery practices

• Hands-on experience with ITSM platforms such as ServiceNow, including change management, incident management, and process compliance workflows

• Strong analytical skills with the ability to design and maintain dashboards and management reports that translate delivery data into actionable insights

• Experience facilitating Agile ceremonies at both team and Programme level, with the ability to drive alignments across multiple workstreams

• Excellent written communication skills with a track record of producing clear process documentation, governance frameworks, and executive reporting artefacts

• Ability to influence without authority driving process adoption and compliance across teams through engagement, coaching, and structured governance

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories. 

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.