Business Support Assistant SC4 IT (SCOPE), Guereda et Moundou

DEADLINE FOR APPLICATIONS

8 October 2025-23:59-GMT+01:00 West Africa Standard Time (Ndjamena)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

CONTEXTE ADMINISTRATIF

Ces postes sont à pourvoir dans des bureaux de terrain de Moundou et Guereda. Les titulaires relèvent du ou de la Responsable de l'unité, du/de la Chef.fe de bureau ou du ou de la Chargé(e) des technologies de l'information, ou de son ou sa suppléant(e). À ce niveau, le travail est effectué sous la supervision directe d'un membre du personnel de rang supérieur. Les titulaires travaillent au sein d'une équipe, et on attend d'eux qu'ils produisent des travaux techniques structurés et rigoureux.

OBJECTIFS ATTACHÉS AU POSTE

Assurer des services d'assistance à l'utilisation des logiciels et du matériel standard, et suivre et gérer un large éventail de sources d'information, afin de contribuer à l'efficacité des services informatiques.

PRINCIPALES FONCTIONS ET RESPONSABILITÉS (liste indicative et non exhaustive)

1. Mener des tâches de maintenance des systèmes et des équipements, comme la protection des données et des systèmes de sauvegarde, pour vérifier qu'ils fonctionnent correctement et peuvent être utilisés facilement et avec efficience.

2. Mener des activités simples de contrôle et de dépannage des systèmes serveur pour fournir des services informatiques stables au personnel.

3. Répondre à des questions simples sur les technologies et les systèmes pour faciliter leur utilisation.

4. Réceptionner et inspecter le matériel informatique à son arrivée et signaler les écarts d'inventaire aux collègues de rang supérieur, afin d'assurer un suivi efficace des équipements.

5. Réaliser des tests bêta simples et aider à la mise en service des nouvelles versions de logiciels dont l'assistance est centralisée, afin de vérifier que le personnel du PAM peut les utiliser.

6. Vérifier que les informations des inventaires, des bases de données, des sites Web et des archives sont à jour et exactes pour aider les fonctionnaires de rang supérieur à gérer ces systèmes.

7. Sous la direction de collègues de rang supérieur, rassembler les données à inclure dans des documents standard comme des supports de formation et des pages Web pour contribuer à la mise à disposition des informations sur les services et les produits.

8. Le cas échéant, appliquer les processus et les procédures d'intervention d'urgence définis pour aider à répondre aux besoins d'assistance alimentaire d'urgence.

EXPÉRIENCE SOUHAITÉE

• Avoir au minimum 4 années d'expérience pertinente dans le domaine de la technologie de l'information

• Expérience universitaire ou professionnelle en informatique.

• Expérience de la résolution de problèmes informatiques de niveau 1.

NIVEAU D’ÉTUDES MINIMAL REQUIS

Formation: Avoir achevé les études secondaires. Un diplôme post secondaire dans le domaine de l'informatique serait un plus.

Langue: Avoir un bon niveau en français

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.