Manager, COO's Office
Phnom Penh | Singapore | Hanoi
- Organization: CHAI - Clinton Health Access Initiative
- Location: Phnom Penh | Singapore | Hanoi
- Grade: Mid level - Associate Level - Open for both International and National Professionals
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Occupational Groups:
- Operations and Administrations
- Managerial positions
- Closing Date:
Manager, COO's Office
- Country
- Cambodia
- City
- Phnom Penh
- Type
- Full Time
- Program (Division)
- Other - Operations
- Additional Location Description
- Cambodia and Laos base location preferred; Singapore, Vietnam and Indonesia base location may also be considered.
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Position Overview
CHAI is seeking a Manager to support the COO’s Office. The position offers an opportunity for the candidate to work closely with senior leaders and gain unique insight into key strategic global health issues, as well as how CHAI will develop and execute strategies to address these challenges. The Manager will work closely with the Chief of Staff to the COO as well as staff across all levels of the organization, including functional teams (Finance, Human Resources, etc.), global program teams and country-based teams.
As a Manager, you will be responsible for:
- Developing structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions for key organizational issues
- Supporting the design, execution, and monitoring of high-priority initiatives aligned with CHAI’s organizational goals
- Conducting data analyses to generate insights that inform strategic decision-making for CHAI Leadership
- Coordinating and tracking cross-functional projects, ensuring key milestones, timelines, and deliverables are met
- Proactively identifying project risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track
- Driving the development of communication materials, including reports, presentations, and updates to internal and external stakeholders
- Collaborating with a diverse set of stakeholders across functions to support high-priority projects across the organization
- Performing other tasks as required to support the COO’s objectives
Competencies:
An ideal candidate will be described as:
- Intellectually curious– You have a desire to dig deeper than the surface and ask critical questions that push our thinking further.
- Insightful– You draw cogent conclusions from large amounts of analyses, and you understand the practical implications of recommendations. You are able to take a step back to see the big picture and how an individual workstream fits into larger organizational priorities.
- Independent– You are able to independently plan an efficient approach to solving complicated problems, proactively identifying and taking next steps to progress your work, reliably delivering on this plan and managing team expectations.
- Practical– You demonstrate judgment in how you allocate your efforts when balancing multiple priorities, focusing on the most decision-critical aspects and dynamically change these priorities in response to changing circumstances.
- Analytical– You are comfortable working with large amounts of quantitative and qualitative data and effectively extracting logical conclusions and recommendations from this analysis.
- Communicative – You can respectfully and effectively navigate varied and sensitive stakeholder environments, from in-country teams to senior executives. You are an exceptional writer, including memos and presentation materials.
- Rigorous– You take pride in your work and have high standards for what you produce, developing analyses that can stand up to the scrutiny of internal and external stakeholders.
- Adaptable– You are comfortable with ambiguity and shifting scope and priorities. You are quick to ramp up on new topics, and you embrace steep learning curves to quickly develop expertise in unfamiliar areas.
- Minimum of 5 years of relevant work experience in a fast-paced, results-oriented work environment (e.g. strategy consulting, investment banking, etc); Bachelor’s degree required and Master’s degree preferred
- Exceptional analytical, problem-solving, and communication skills
- Ability to collaborate remotely with team members spread across geographies
- Ability to independently operate in an unstructured but demanding multicultural environment
- Ability to multitask, set priorities, and rapidly absorb/synthesize a broad range of information
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
Advantages:
- Prior experience with initiatives to improve internal organizational effectiveness and efficiency
- Experience living and working in low-resource settings
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Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.