Intensive Case Management Intern (unpaid)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This is an UNPAID internship.

RESPONSIBILITIES: The Preferred Communities (PC) Program provides case management services to the most vulnerable refugee groups who face systemic challenges when navigating the U.S. systems. Three programs fall under PC: Intensive Case Management, Supplemental Case Management, and OIRS. Interns play a key role in supporting clients with accessing needed benefits and services over the course of their internship. Interns are assigned to a PC Case Manager to support their specific caseload with client-facing and administrative duties, including file and documentation maintenance.

LEARNING OBJECTIVES:

Student will learn about refugee resettlement and refugee social services. Student will develop creative problem-solving and client-facing skills. Student will strengthen caseload management experience via direct client support.

REQUIREMENTS: Volunteers must be based in the U.S. Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.

• Preferred Languages (not required): Spanish, Arabic, Ukrainian, Russian, Haitian Creole, French
• Experience working with vulnerable populations or in case management appreciated
• Under/graduate level studies in social sciences, international relations, or a related field
• Strong desire to support refugees rebuilding their lives in NYC
• Ability to exercise good judgment and have high attention to detail
• Demonstrate ability to work effectively in a multicultural environment
• Effective communication skills in a collaborative team setting
• Adaptability and willingness to take initiative
• Competency in Microsoft Office and file management
• Interest in learning about IRC history, philosophy, globally work, and local efforts
• Willing to adhere to IRC volunteer and workplace policies

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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