Apprenticeship Instructor and Case Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC Background: Over the past 40 years the International Rescue Committee has made a powerful impact in Northern California by resettling nearly 60,000 refugees across our four offices. Originally focused on reception and placement in Oakland, we now provide a range of services including resettlement and economic empowerment services, immigration, community gardening and case management for victims of trafficking. Our Economic Empowerment programming connects individuals to employment and asset-building opportunities to lead them down the path of self-sufficiency. This is accomplished through a combination of employment services, financial education and coaching, and access to public benefits and income supports.

Our strength and success lie within our core values of Service, Accountability, Equality, and Integrity. We are strongly motivated by our clients and are dedicated to delivering high-impact and quality programs for them. We are always going above and beyond in the work we do – aspiring to be and do better.

Job Summary:  

This role will support Out-of-School Youth facing different barriers (low-income, English Language Learners, Foster Care etc.) prepare and access apprenticeship opportunities. The Apprenticeship Instructor and Case Manager will work closely with Apprenticeship partners, design apprenticeship preparation curricula, lead classes aiming at building the necessary vocabulary and soft skills, engage with employer partners for post-apprenticeship job placement and provide case management and follow up services throughout the program enrollment period. The role will report to the Employer Engagement Supervisor and will be seated in the Economic Empowerment department. 

Key Working Relationships: 

• Position Reports to: Employer Engagement Supervisor.
• Position directly supervises: interns and volunteers. 

Major Responsibilities:                

Responsibilities may include, but are not limited to:

• Conduct participant outreach, pre-screen internal and external referrals and conduct initial client assessments.
• Perform comprehensive assessment on each participant, provide career counseling, identify barriers, assess program suitability and develop and follow up on the individualized service plans with each client.
• Collaborate with apprenticeship partners, co-tailor training curricula and create feedback channels for further curricula improvement.
• Deliver classes, using interactive, learner-centered activities and strategies, to prepare participants for the apprenticeships, meet participants in a 1:1 setting as needed and communicate any progress or updates with apprenticeship partners.
• Document attendance and student progress and administer clients’ pre-and post-tests.
• Closely work with apprenticeship partners on the apprenticeship application and admission processes.
• Provide case management, connection to supportive services and external resources throughout the program enrollment period.
• Collaborate with the wider Employer Engagement and apprenticeship partners on job shadowing opportunities, post-apprenticeship job placement and employer partnerships.
• Compile data, perform data entry, and assemble information for comprehensive reports or forms.
• Complete all necessary documentation to ensure compliance with funding requirements quality assurance standards.
• Attend required team and funder meetings.
• Other duties as assigned. 

Job Requirements:

• Bachelor’s degree in relevant field required; Master’s degree preferred
• 1-2 years’ experience in teaching, curriculum design, employment counseling, non-profit, case management or related field required.
• Prior experience working with limited-English-proficient and low-income populations strongly preferred.
• Strong written and verbal communication skills, including ability to design presentation and deliver classes.
• Detail-oriented, highly organized and strong partner engagement skills.
• Proficient in Microsoft Suite.
• Fluency or professional proficiency in Spanish, Dari/Farsi or Ukrainian strongly preferred. 

Working Environment: Hybrid remote/in-person office environment. Travel to Fremont, Hayward, Concord and other locations for classes, meetings and events (approximately 40%) required.  

Compensation: (Pay Range: 26.00 - 27.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
 

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.