Cash and Basic Needs Assistant

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position will be based in Dnipro with regular work trips to program implementation locations.

As this is a fluid and rapidly changing context, the location of this assignment may change based on the needs of the program.

JOB SUMMARY

IRC seeks a dynamic program implementor to fill the role of Cash and Basic Needs Assistant.

The Cash & Basic Needs (CBN) Assistant will support day to day implementation of cash, basic needs, and emergency programming assistance in Ukraine.

MAIN RESPONSIBILITIES:

Under the supervision of the ERD Coordinator, CBN Manager and CBN Officer, the CBN Assistant will be responsible for:

• Effective implementation of basic needs assistance, including Cash and Voucher Assistance (CVA), and Non-food Items (NFI) assistance.
• Ensuring that gender, protection, and environmental stewardship are mainstreamed in all programming under direct responsibility.
• Supporting the CBN Manager and CBN Officer and partners in proper documentation, including the use of appropriate technology platforms, for client data and distribution of information.

OTHER RESPONSIBILITIES:

Program Quality and Implementation

• Adhere to detailed implementation plans to ensure that program implementation is conducted in a timely and safe manner, utilizing effective data collection tools and high-quality reporting.
• Assist the CBN Officer with needs assessments, NFI distributions, cash registrations on-site, and reporting afterward.
• Maintain up-to-date distribution calendar, main records of all data, and provide other administrative support as needed.
• Coordinate with different sectors and the local authorities as requested by the CBN Officer, CBN Manager, or ERD Coordinator.

Monitoring, Evaluation, Accountability, and Learning (MEAL)

• Log Client Feedback and Complaints and respond to functional complaints
• Keep the CBN Officer and CBN Manager updated if any issue arises on client satisfaction, client payments, etc.
• Carry out program monitoring with partners, service providers, and partners’ clients.
• Participate in assessment and other program activities as required.

JOB REQUIREMENTS

Education:  High school degree required, bachelor’s degree in a related preferred.

Demonstrated Skills and COMPETENCIES:

• Fluency in Ukrainian and Russian required. English will be an asset.
• At least 1 year of related experience, preferably in implementing humanitarian or development projects with I/NGOs.
• Experience working directly with clients in social service settings.
• Proven ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible, and able to handle pressure with professional grace.
• Willingness to travel to different cities within Ukraine.
• Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality, and inclusion.
• Experience with and/or understanding of processes of cash transfers to the clients.
• Excellent computer skills in Microsoft Office suite, including Word, Excel, and Outlook.
• Public speaking skills and the ability to present information clearly and effectively to groups.
• Punctuality and attention to detail required.

Female candidates are highly encouraged.

WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION

•   This role requires full-time work in the office

•   Operate within a matrix structure

•   The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)

Staff can ask for accommodation in the workplace. Specific requests can be discussed with HR and direct supervisor.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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