UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Communications Management Specialist reports directly to the Senior Communications Manager.

Provides support to the Director of Communications and Senior Communications Manager in developing, managing, coordinating, implementing, and monitoring advocacy and communication strategies. This includes preparing and/or curating related communication materials for review and clearance by the Communications Division's management. Acts as the Communications Division focal point for UNRWA field offices and departments, handling requests to and from them, curating internal networks, organizing monthly communications meetings and follow-up actions, and seeking to improve synergies within the Agency, with the goal of raising awareness about issues concerning Palestine Refugees, to bring them into the public domain, strengthening political will in support of the UNRWA mission and objectives, and enhancing the organization's credibility. Ensures that the Communications Division in HQ has a well maintained and continually developed wide network of international journalists and media outlets across print, TV, radio, and online platforms. Organizes interviews for UNRWA's approved spokespeople and/or responds in writing to media inquiries. Implements a successful process of communicating and maintaining regular contact and close collaboration with the media to effectively convey the story of UNRWA to a global audience. Develops and updates essential communication tools, resources, and products, including top lines, key messages, Q&As, fact sheets, situation reports, and spokesperson list. Liaises with counterparts, holding equivalent roles, in other UN agencies to exchange information, ensure accuracy, and monitor how UNRWA content is used by UN partners and externally. Drafts statements, news releases and other materials related to UNRWA milestones, events and crises and emergencies, including headlines, content, figures and advocacy requests. Conducts analysis and monitoring of media mentions of UNRWA, identifies misinformation or disinformation about the Agency. Manages the production of, and/or prepares, and shares regular and ad hoc monitoring and evaluation results and reports on these issues. Provides support to other members of the Communications Division, notably the Head of Digital and Multimedia Communications and their team members, including for multimedia content production.

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional: - Creating and Innovating - Adapting and Responding to Change - Coping with pressure and setbacks - Relating and Networking - Planning and Organizing

Advanced university degree (Master's or equivalent) from an accredited educational institution in communications, journalism, public relations, or a related discipline is required.

Not available.

An Advanced university degree (Master's or equivalent) from an accredited educational institution in communications, journalism, public relations, or a related discipline is required. At least five years of progressively responsible and relevant professional work experience in communications, print, broadcast, and/or new media is required. Professional experience working in communications roles in other international organizations or INGOs and field experience is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Experience providing support to senior officials is desirable. Experience managing and/or participating in inter-agency communications networks is desirable. Experience in fact-checking and other mis/disinformation-related areas is desirable. Command of other official UN languages is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

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Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level III

UN Level III

UN Level III

UN Level III

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

This is a UN Regular Budget post. Type of Contract and duration: 2 years, with the possibility of further extension. The incumbent may be required to travel in the Agency’s area of operations based on operational requirements. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated, where applicable. UNRWA personnel must ensure that they include their contract type and grade level. Given the large pool of applicants, only shortlisted candidates will be contacted for further assessment. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions will not be considered. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.