Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

• This role is being advertised for talent pool building purposes, once this this project goes live, should your application be shortlisted, the recruiter will be in touch with the shortlisted candidate(s).

• The purpose of the Face to Face (F2F) Frontliner role is to engage with the public in approved locations to raise funds in support of our clients humanitarian activities, in line with their policies & guidelines.

Role objectives

Key responsibilities include but are not limited to:

Sign ups:

• To meet the individual daily sign up targets prescribed by our client.

• To work at a location at the time, hours & place advised by the roster & / or the F2F Campaign Manager.

Advocacy:

• To represent our client on the street, in shopping centres & events in a professional manner, including appearance & communications with the public.

• To be familiar with & abide by the Code of Conduct set out in our clients Frontliner Employee Handbook.

Training:

• To participate in training & coaching sessions as required by our client.

• To attend F2F team meetings.

• Maintain an interest in & awareness of our clients role in the international aid sector.

Administration:

• To collect information from new supporters ensuring that:Pledge forms are filled out accurately, legibly and

• Making sure all UNHCR IPads, Virtual reality sets and information is secure

• To maintain adequate supplies etc.

Project reporting

This role reports to the Face to Face Officer.

Key competencies

Competencies::

• High school diploma.

• Knowledge of & experience in sales techniques.

• Strong interpersonal skills.

• Fluent in English or Arabic or Hindi (a diverse pool).

• Resilience & results driven.

• Ability to work in a team.

Person specifications:

• Acts with integrity, honesty & credibility.

• Open, friendly & approachable.

• Punctual, reliable & flexible.

• Commitment to the goals of our client.

• Highly motivated.

• Team player.

• Respect for & understanding of cultural diversity.

Other skills & experience:

• Experience & knowledge of F2F fundraising techniques preferred.

• Experience in sales or promotions teams.

Team management

This role has no team management responsibility.

Further information

• This role is being advertised for talent pool building purposes, once this this project goes live, should your application be shortlisted, the recruiter will be in touch with the shortlisted candidate(s).

• Qualified female candidates are encouraged to apply for this role.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.

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