The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Children affected by emergencies are exposed to increased risks of violence, abuse, exploitation, neglect, family separation, and psychosocial distress. In line with the Child Protection Minimum Standards (CPMS) and the Inter-Agency Child Protection Case Management Guidelines, child protection actors ensure that children at risk are identified and receive timely and appropriate support.
The emergency response includes emergency case management services, including emergency cash for protection and community-based psychosocial support aimed at addressing immediate protection concerns, strengthening caregivers’ capacity to support children, and referring complex cases to specialized services.
Job Overview/Summary::
The case worker will support the delivery of child protection services by identifying vulnerable children, providing emergency case management support, facilitating community psychosocial activities, and ensuring appropriate referrals according to established pathways. The emergency case worker will implement the activities in the collective shelters and outside the collective shelters, targeting the IDPs, in line with the provided guidelines, and in accordance with humanitarian and child protection standards.
IRC will provide the case worker with the necessary tools needed for the implementation, in addition to the capacity building trainings and coaching sessions.
Major Responsibilities:
Provision of Emergency Case Management:
Conduct outreach and community engagement to identify children at risk.
Receive referrals from community members, partners, and service providers.
Conduct initial screening and vulnerability assessments using approved tools.
Provide emergency case management services for children with medium to high-risk cases.
Prioritize Unaccompanied and Separated Children (UASC) and other children at heightened protection risk in line with emergency prioritization criteria.
Refer to children requiring specialized services (health, mental health, legal, education, specialized CP services).
Community Engagement and Awareness:
Support awareness sessions on child protection risks and available services.
Facilitate PSS activities inside and outside collective shelters for affected clients (children, youth, caregivers, adults),
Deliver awareness sessions to the clients based on the recommendation of the supervisor.
Adopt the PFA approach while dealing with affected population.
Promote safe identification and referral of children at risk.
Engage caregivers and community members in child protection prevention efforts.
Promote accountability mechanisms and safe complaint channels.
Documentation and Data Management:
Maintain accurate and confidential case records.
Document case assessments, action plans, referrals, and follow-ups.
Enter data into case management information systems (e.g., CPIMS+) where applicable.
Ensure data protection and confidentiality.
Submit completed tasks on time and discuss with the supervisor highlights, notes, and cases daily.
Coordination and Case Transfer:
Coordinate closely with partners and service providers to ensure continuity of care and avoid duplication of services.
Participate in case conferencing or case review meetings when required.
Ensure that cases requiring longer-term support are transferred internally or externally to appropriate service providers after the emergency response phase.
Note:
During emergencies, case management procedures should be adapted to allow rapid identification, prioritization, and response to the most critical child protection risks. Due to displacement, insecurity, and limited services, caseworkers may not be able to conduct full assessments or maintain regular follow-up schedules. The focus should therefore be on immediate safety, stabilization, and referrals, rather than long-term case management. The response will prioritize children facing the highest protection risks, particularly Unaccompanied and Separated Children (UASC). Emergency case assessments will apply expanded risk criteria to ensure rapid identification and prioritization of children requiring urgent protection interventions.
Key Working Relationships:
Reports to: Senior Protection Case Management Officer
Technically support: Protection Manager, Senior Protection Manager – Child Protection.
Job Requirements:
Degree in social work, psychology, human rights, or related degree preferred
Minimum of 2 years’ experience in case management in humanitarian or development settings
Demonstrated understanding of working with children and particularly vulnerable children
Team player, flexible, network-builder, able to handle pressure well, and work in a cross-cultural setting.
Ability to work effectively under pressure.
Fluency in written and spoken Arabic, English speaking is a plus
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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