Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

  • Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
  • Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
  • Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
  • Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

In Bosnia and Herzegovina (BIH), in line with its 2021-2025 Country Programme, UNDP focuses on sustainable and inclusive growth, people-centered governance and social cohesion. UNDP is fully committed to support BIH with regards to its Agenda 2030 commitments as well as the European Union (EU) accession process. The UNDP Country Programme Document for BiH outcomes correspond to three outcomes of the UN Sustainable Development Cooperation Framework (UNSDCF) 2021-2025 (outcome 1 on resilient, sustainable and inclusive growth, outcome 4 on accountable and transparent governance systems, and outcome 5 on social cohesion and trust).
Under the direct guidance and supervision of the Head of Admin Unit, this part time, on-call position is responsible for performing various interrelated upkeep services at the UN House, ensuring high quality and accuracy of work. The Logistics Clerk works in close collaboration with the Head of Admin Unit and Admin Unit Team, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.

Duties and Responsibilities

  • Executing various services related to the upkeep and maintenance of the UN House;
  • Arranging the setup of conference rooms, ensuring proper configuration of chairs and tables for meetings, workshops, and events;
  • Logistic support related to setting up /moving of furniture, equipment and office supplies;
  • Supporting the collection of information and tracking of office furniture and equipment to facilitate efficient allocation;
  • Physical maintenance of the UN House archive according to Agency / project requirements;
  • Coordinating with the UN House maintenance and external contractors to ensure timely resolution of reported issues;
  • Performing small repairs of fixtures and equipment.

The incumbent performs other duties within their functional profile as deemed necessary for functioning of the Office.

Institutional Arrangement

Logistics Clerk will work under the direct guidance and supervision of the Head of Admin Unit.

Competencies

Core

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1:  Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Cross-Functional &Technical competencies
Thematic Area

Name

Definition
Administration & Operations

Registry & correspondence management

Ability to collect, and deliver mail and UNDP pouch; ability to manage archive
Business Management

Resource Management

Allocate and use resources in a strategic or tactical way in line with business needs and priorities and principles of accountability and integrity

Business Management

Communication

Communicate in a clear, concise and unambiguous manner both through written and verbal communication; Ability to manage communications internally and externally

Business Management

Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.

Required Skills and Experience

Education:

  • Secondary Education; 
  • Valid Driver's license;

Experience:

  • 2 years' work experience in logistics and building maintenance;

Required skills:

  • Experience in event planning processes and logistics
  • Experience in loading, unloading, and storing equipment and files safely
  • Experience in property maintenance
  • Good organizational and time management skills
  • Attention to detail and problem-solving skills
  • Demonstrates integrity by modelling the UN’s values and ethical standards
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability Treats all people fairly without favoritism;
  • Ability to work under pressure and stressful situations
  • Openness to change and ability to receive/integrate feedback

Desired skills in addition to the competencies covered in the Competencies section:

  • Previous experience in coordination with external contractors working on maintenance and building improvements.
  • Previous working experience in International Organization/Company or Embassy is desirable.

Required Language(s):

  • Fluency in any of local languages (Bosnian/Croatian/Serbian), basic knowledge of English language.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.