ETT Program Assistant /Transactions Specialist
| Job #: | req36241 |
| Organization: | World Bank |
| Sector: | Administration/Office Support |
| Grade: | ET3 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Cap Haitien,Haiti |
| Required Language(s): | English |
| Preferred Language(s): | French |
| Closing Date: | 4/20/2026 (MM/DD/YYYY) at 11:59pm UTC |
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Description Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit http://www.worldbank.org/
VPU Context: The World Bank Group serves 33 client countries in Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income clients to IDA countries to small Caribbean states to one fragile state, and to varying degrees face three key challenges – low productivity and growth, low quality jobs and low resilience to shocks. The region is tackling these challenges with a strong WBG approach, underpinned by selectivity and complementarity between the value added of public and private arms, and in strong partnership with relevant regional development partners.
A. The challenge of low growth. After recovering lost output, the region is returning to pre-pandemic low growth and productivity scenario. After a solid post-pandemic rebound in economic activity (7.2% and 3.9% growth in 2021 and 2022 respectively), GDP growth returned to the pre-pandemic low growth around 2.2% in 2023 and 2024, with a medium-term outlook of 2.5%. With an average Gini co-efficient of [0.52] LAC remains also one of the most unequal regions in the world. It is a region where the bottom 50% earn 27 times less than the top 10%. It also represents stark differences in opportunity, a child born today in the poorest 20% quintile in LAC will on average be 17 percentage points less productive than a child born in the richest 20%.
B. The challenge of quality jobs: the need for better quality jobs is paramount, with 6.2% unemployment rates, these low levels mask a deeper issue of job quality. Reflecting stagnating living standards, labor earnings have only grown by 1% or less per year in most countries over the past decade, and some 19% of workers in the region are earning incomes below the poverty line.
• Investing in foundational infrastructure critical to job creation, LAC needs to invest at least 3.1% of GDP in infrastructure investments per year, yet it only invests 2%, which is significantly lower than the world average of 5.4% of GDP. This underinvestment in physical infrastructure, including in key infrastructure sectors (including resilient transport, water, energy etc.) is holding back potential for better jobs. The region is supporting clients by supporting selective transformative infrastructure projects (e.g. urban mobility, regional transport and connectivity). On human infrastructure challenge, firms in the region continue to cite skills shortages (55% of firms in LAC vs 45% in MIC regions) as a key barrier to growth and job creation. A child born in LAC is expected to reach only 56 percent of their productive potential. Three out of four 15-year olds fail basic math proficiency and cannot read adequately the soft side involves supporting clients revamp their education and health sectors. The region is supporting clients to revamp their education and health care sectors.
• The LAC region also needs to foster a predictable, business-enabling policy and regulatory environment. These include ensuring macro stability, eliminating restrictive business regulations in product and factor markets, and improving access to finance, especially long-term capital. Labor market regulations in LAC are noted to be on par with the most restrictive labor market regimes among OECD countries. Further, enforcement of competition policy needs to be supported due to high levels of market concentration in LAC markets: the 50 largest firms in Mexico, Brazil, Colombia, Argentina, Chile have revenues greater than 30% of GDP. At 55% of GDP, domestic credit to the private sector remains much lower than EAP (178%).
• Private capital needs to be appropriately incentivized to support the provision of public goods and investments in key sectors, especially those that have the highest potential to enable and/or create better quality jobs. However, at only 19.8% of GDP, gross capital formation remains lowest among all regions (EAP is at 38% and South Asia at 30%). Private capital mobilization in the region is being held back by shallow capital markets, lack of long-term finance, high cost of capital, regulatory and institutional barriers (including in PPP frameworks). Based on country contexts, the WBG will support investments in productive clusters (energy/mining, value added manufacturing, agribusiness, tourism, etc) across the public-private spectrum.
• The challenge of vulnerability to shocks. Building resilience of the countries to shocks, including natural disasters, through contingent financing and other innovative risk management platforms at country and regional levels is critical given the high exposure to climate–related disasters and natural hazards. The Central America and the Caribbean have recurrent hurricanes that have impacts on GDP significantly higher than the regional average of 1.7%. Several countries are experiencing deep, long droughts, increasingly intense storms, and floods that disrupt economic activities and affect livelihoods, with impacts on the most vulnerable populations.
CMU and Country Office Context:
The Caribbean Country Management Unit (CMU) covers 19 countries, with a total population of about 18 million people, ranging from Sint Maarten (40,000) to Haiti (11 million). The CMU and key staff, including the Division Director and Operations Manager, are based in Kingston, Jamaica.
In collaboration with Global Practice Groups, the Caribbean CMU supports the development priorities of Caribbean countries through financing and knowledge services, and also provides reimbursable advisory services in Overseas Countries and Territories. The active program includes a portfolio of about 70 projects with commitments of about US$3 billion in World Bank and Trust Fund financing and 50 advisory services and analytics products.
In addition to the Country Office in Kingston, Jamaica, where the Country Director and the Operations Manager are based, the CMU has Country Offices in Haiti, Barbados, Sint Maarten and in Guyana. A Caribbean CMU anchor unit represents the CMU in Washington, D.C., and supports the overall work program.
The Haiti Country Office is recruiting an Extended Term Temporary to provide Administrative and Transaction Processing support to the unit, reporting to the WBG Country Manager in Haiti. The duty station for this position is Cap Haitien, Haiti.
Principal responsibilities:
The selected candidate will be a highly engaged member of the Haiti country office’s support team, actively providing support on operational efficiency and financial integrity to the office, demonstrating a strong drive for results, dedication, and commitment to teamwork. S/he will provide financial, operational and administrative support and work harmoniously with multiple teams, as well as Task Team Leaders (TTLs), Finance Analyst and other Administrative and Client Support (ACS) colleagues as a team. The ET Program Assistant / TP reports to the Country Manager, who provides overall guidance and direction and works under the supervision of the Finance Analyst, who ensures that daily tasks align with the office's internal controls framework and the Executive Assistant.
Key responsibilities included but not limited to:
• Financial and Procurement Support.
• Processes accurately and promptly all accounting transactions in the institutional platform.
• Files relevant documents and invoices systematically and according to retention guidelines.
• Interacts with clients both inside and outside the Bank, e.g., staff, consultants, vendors, etc., to effect timely payments and resolve accounting-related issues.
• Prepare manual Local Bon de Commande for Office requisition
Liaise with central payment processing/transaction processing units (Chennai/Global Payments Provider-GPP) to resolve routine issues.
• Strictly follow Bank policies to maintain and support internal controls.
• Periodically run monitoring reports.
• Assists in providing requested documentation during quality assurance reviews, internal and external audits.
• Creates Purchase Orders and appointments for the office in the institutional platforms.
• Assist vendors and potential consultants in the registration process in the institutional platforms site and update bank details in the corresponding platform.
• Records asset data in SAP and consolidates review findings for management evaluation.
• Assists in developing local guidelines and procedures.
• Advises and communicates staff to ensure application of Institutional and Corporate rules, guidelines and policies in the Country Office.
Administrative Support:
Function with judgment to provide a wide range of support to the Team, including managing priorities, day-to-day supervision, and coordination of the unit’s workflow, quality assurance (i.e., documents, processes, etc.), screening of all incoming documents, drafting responses and ensuring the smooth delivery of services.
Independently responds to diverse inquiries and makes decisions when multiple courses of action are possible.
• Coordinates and monitors multiple and diverse work processes and activities to ensure that decisions are properly carried out and products are delivered in a timely manner.
• Support with logistical preparations, including Webex, video, and audio conferencing, for meetings or other events.
• Provide logistical support to prepare Unit meetings.
• Provide logistical support to the team (Booking, travel, visa, transfer).
• Make the purchase order follow up with the providers.
• Maintain up-to-date distribution lists.
• Serve as a back-up to the Executive Assistant and other Assistants on project and administrative tasks.
• Other administrative duties.
Operational Support:
• Support project team during their project cycle.
• Support for the Financial Management team.
• Create new vendors contracts in the Admin Portal.
• Participate in drafting the Aide-Memoire and Management letter for the team, conforming to the Organization's regional standards, using proper grammar, punctuation and style and proofread materials,
• Draft minutes of meetings and provide assistance in editing large documents.
• Answer internal and external queries on the assigned portfolio or, as necessary, take accurate and comprehensive telephone messages, and route them to appropriate persons to handle.
• Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
• Co-ordinate with service units and liaise frequently with team members both in Washington and in the Country Office.
• Track and report on appropriate aspects of the Team’s operational activities.
• Exercise quality enhancement function for project and other documents by ensuring adherence to departmental, VPU and institutional guidelines.
• Serve as an information resource on status of project/products (e.g. procurement, disbursement, audit, trust fund/co-financing, and legal issues) and drafts a variety of standard project-related correspondence.
• Undertake ad hoc inquiries in standard and non-standard databases, retrieves, manipulates and presents data, uses the Bank tools and systems (Admin portal, Operations Workspace, Standard Reports etc.).
Track assigned task/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
Other duties:
The incumbent performs other administrative and operational tasks as required to support the effective functioning of the office.
Selection Criteria Attention: “Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.”
• Education & Experience: A High school diploma with a minimum of 7 years of relevant experience, or an equivalent combination of education and experience. Prior experience in a development organization is an advantage.
• Language: Excellent oral and written proficiency in both English and French, including the ability to draft, edit, and proofread correspondence (memoranda, minutes, responses to queries) with proper grammar, punctuation, and style.
• Technical Skills: Demonstrated ability to work with financial data, interpret policies and procedures, and understand internal controls frameworks. Proficiency in financial/accounting systems, preferably SAP. Basic knowledge of office equipment. Ability to pass relevant World Bank Group tests as required.
• Organization & Time Management: Strong organizational skills with the ability to prioritize competing assignments, manage tasks with minimal supervision, and consistently meet tight deadlines — including when handling multiple activities simultaneously under pressure.
• Interpersonal & Communication Skills: High level of integrity and mature judgment. Excellent interpersonal and communication skills, with the ability to interact tactfully and effectively with staff at all levels. A collaborative team player who contributes positively to the work environment through a collegial, can-do attitude and a willingness to support team objectives.
• Initiative & Accountability: Resourceful, proactive, and detail-oriented, with a demonstrated ability to anticipate needs, take initiative, and apply creative problem-solving. Takes ownership and accountability for results, including the responsible handling of confidential and sensitive information.
WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. World Bank Group Core Competencies As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories. |
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