Job Purpose
The Human Resources and Safeguarding Assistant provides administrative and operational support for recruitment, onboarding, employee records administration, HR information management, payroll support, staff engagement activities, and general HR service delivery. The position contributes to the efficient establishment and operation of the Jamaica Office while ensuring accurate and timely HR administration.
Job Duties and Responsibilities
- Human Resources Administration
Maintain accurate personnel files and HR records.
Prepare HR correspondence, contracts, amendments and employment documentation.
Administer leave records and employee documentation.
Support payroll preparation through accurate HR records management.
Maintain confidentiality of employee information.
- Recruitment and Onboarding Support
Support vacancy advertising and candidate communications.
Coordinate interview schedules and logistics.
Assist with reference checks and onboarding documentation.
Coordinate induction and orientation activities.
- Safeguarding Coordination
Support coordination between Human Resources, Protection, Gender and Inclusion (PGI), Legal, and other relevant departments on PSEAH-related activities.
Support the dissemination of PSEAH policies, guidance materials, awareness campaigns, and communication products throughout the region.
Support the implementation of PSEAH activities, initiatives, and action plans across the Regional Office, delegations, and National Societies, in line with IFRC policies and procedures.
- HR Systems and Information Management
Maintain HR databases and information systems.
Prepare routine HR reports and staffing updates.
Update organizational charts and staff records.
Ensure data quality and accuracy.
- Employee Support Services
Respond to routine employee HR queries.
Support learning and development activities.
Assist with staff engagement initiatives and events.
- Support to Jamaica Office Operations
Assist with HR activities associated with office establishment.
Support implementation of HR policies and procedures.
Coordinate routine communication with HR service providers.
- Emergency Response Support
Provide HR administrative support during emergency operations.
Assist with deployment documentation and staff tracking.
Education
Required:
- Diploma or Associate Degree in Human Resources, Business Administration, Management or related field.
Preferred:
- Bachelor’s Degree in Human Resources, Business Administration or related field; HR certification.
Experience
Required:
- Minimum 2 years of experience in HR administration or administrative support.
Preferred:
- Experience supporting recruitment, onboarding, HR systems, and humanitarian or international organizations.
Knowledge, Skills and Languages
Required:
- Knowledge of HR administrative procedures and processes
- Strong organizational and record-management skills
- Proficiency in Microsoft Office Suite
- Ability to maintain confidentiality
- Strong communication and customer service skills
- Basic understanding of local labor legislation
Preferred:
- Knowledge of HR information systems
- Basic knowledge of safeguarding principles and reporting procedures
Competencies, Values and Comments
Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust; Attention to detail.
Functional competencies: Administrative Excellence; Information Management; Service Delivery Orientation.