Gender/GBV Officer - National Staff

Position Title: Gender/GBV Officer 

Location: Amman - Jordan 

Project: SPRING – Sistemi di PRotezione integrati e INclusivi per le comunità rifugiate e locali di Zarqa, Mafraq, Ramtha e Amman in Giordania.

Donor: AICS (Italian Agency for Development Cooperation) 

Contract Type: full-time 

Contract Duration: 13 months  

Context Presentation: Un Ponte Per ETS (UPP) is an international humanitarian organization, with Headquarters in Italy. Originally named Un Ponte Per Baghdad (A Bridge to Baghdad), the association became Un Ponte Per after the extension of its work to other Mediterranean countries. UPP ETS is currently active in Iraq, Syria, Jordan, Lebanon, Palestine, Serbia, Kosovo, Tunisia, and Ukraine alongside civil society organizations, with a strong localization approach. UPP strongly rejects war as a solution to international and national conflicts. It exerts relentless efforts with the ultimate objective of preventing armed conflicts and developing more equal and peaceful coexistence. The NGO acts through awareness campaigns, cultural exchanges, humanitarian and development projects, peacebuilding programs, and the creation of social justice networks. In Italy and in Europe, UPP works to promote peace and disarmament, human rights, refugees and migrants’ inclusion, and ecological transition. In Jordan, it has been active since 2005 with a strong focus on the protection of women and girls including Gender Based Violence (GBV), Child Protection (CP), and Psycho-social support (PSS) targeting the most vulnerable refugees, host community members and persons with disabilities. For further information, please refer to our website: www.unponteper.it/en/. 

Project brief: The SPRING project, funded by AICS , promotes integrated and inclusive protection for the most vulnerable refugees and host community members in the governorates of Zarqa, Amman, Mafraq, and Irbid. Activities address protection needs at individual, group, and community levels — combining case management, psychosocial support, legal assistance, economic empowerment, and prevention programming — with a focus on women, girls, children, and persons with disabilities. 

Key Duties 

GBV Case Management 

• Provide direct technical support to UPP partner's GBV case management services in Zarqa Governorate, including to partner CM supervisor and staff, in compliance with GBV Guiding Principles (Safety, Confidentiality, Respect, Non-Discrimination). 

• Support the set-up of a GBV Case Management team in Russeifeh and the deployment of a roving team for Dulail CBO partner premises. 

• Provide technical support to local partners on GBV case identification, safe disclosure, and survivor-centred approaches. 

• Coordinate safe and dignified referral pathways to internal and external services (legal, MHPSS, rehabilitation, cash assistance), maintaining accurate records in case management databases (GBVIMS+ where applicable). 

Women & Girls Safe Spaces (WGSS) 

• Support the operationalisation and daily functioning of local CBO partners' WGSS across project locations, ensuring alignment with WGSS model standards. 

• Conduct regular safety audits, ProM surveys, and needs assessments including Focus Group Discussions and Key Informant Interviews. 

• Support re-activation of women and girls activities in CBO partners safe spaces from planning, assessments, training and delivery of planned activities. 

Prevention & Awareness 

• Under the guidance of the GBV Specialist, support planning, revision, and field delivery of UPP's Inclusive Women and Girls Conversation Club (IWGCC) curriculum — covering GBV prevention, technology-facilitated GBV (TF-GBV), sexual and reproductive health rights, and gender equality — in Zarqa and Amman. 

• Support training, roll-out, monitoring, and evaluation of IWGCC in consortium partner premises in Mafraq and Irbid. 

• Plan and implement radio and community in-person prevention campaigns on GBV, gender, and protection topics. 

• Support inclusive GBV prevention and response through Outreach teams and Mobile Units serving persons with disabilities. 

• Support preparation and translation of community-facing protection and GBV materials. 

Gender & GBV Mainstreaming 

• Coordinate with consortium partners across all project governorates on common standards, coordination, and referrals for Gender Mainstreaming and GBV, together with the GBV Specialist. 

• Support the GBV and CP Specialist in mainstreaming gender and GBV into Child Protection activities and Child-Friendly Spaces, including adolescent and caregiver programming. 

• Implement and monitor GBV mainstreaming and PSEAH/safeguarding measures across all UPP activities, and ensure communities are informed of complaint and feedback mechanisms. 

• Provide Gender and GBV mainstreaming recommendations and action plans integrating an equity perspective into all policies, programmes, and daily operations. 

• Stay up to date on international, national, and local GBV and survivor-centred approaches, standards, and legislation. 

MEAL & Reporting 

• Support GBV Specialist and MEAL staff to plan, implement, monitor, and evaluate the community-led GBV prevention and family well-being pilot initiative in Zarqa. 

• Conduct regular monitoring visits and report any protection or GBV risk or concern in a timely and sensitive manner. 

• Collect and report activity data disaggregated by sex, age, nationality, and disability for MEAL purposes. 

• Contribute to the project's feminist MEAL framework, supporting development of disaggregated data collection tools, baseline/endline surveys, case management databases, satisfaction surveys, and PDM tools. 

• Submit regular reports to GBV Specialist and Project Manager on activity progress and quality standards; contribute to donor and stakeholder reporting. 

• Support needs assessments and baseline, midline, and final MEAL evaluations in coordination with partners. 

Coordination & Partnerships 

• Actively participate in national coordination mechanisms, including the merged CP/GBV Sub-Working Group and reporting platforms (RAIS, ActivityInfo). 

• In coordination with the Country Representative, PM, and GBV Specialist, maintain good relations with relevant governmental stakeholders. 

• Contribute to capacity-building activities for CBOs and community leaders on Gender Justice, GBV prevention, mitigation, and response. 

• Participate in monthly technical working group meetings with field teams. 

• Contribute to Do No Harm and beneficiary accountability throughout the project. 

Project Development 

• Contribute to the elaboration of new project proposals and concept notes, including stakeholder engagement, needs assessments, and partnership mapping. 

REQUIREMENTS 

Essential 

• University degree (Bachelor's or Master's) in Social Work, Gender Studies, Psychology, International Development, or a related field. 

• Minimum 3 years of professional experience in Protection/GBV programming in humanitarian or development contexts. 

• Solid knowledge of GBV Guiding Principles (GBVIMS+, IASC Guidelines, Sphere Handbook) and survivor-centred approaches. 

• Experience in community-based protection (CBP) approaches, community outreach, and behaviour change communication. 

• Good knowledge of the Jordanian legal framework on GBV, domestic violence, child protection, refugee rights, and disability. 

• Strong interpersonal, communication, and facilitation skills; ability to work effectively with diverse teams, partners, and communities. 

• High degree of integrity, discretion, and professionalism when handling sensitive protection cases. 

• Arabic language proficiency at CEFR level C1 or above; English language proficiency at CEFR level B1 or above. 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). 

Desirable 

• Familiarity with TF-GBV risks and digital safety approaches, including ICT/cybersecurity literacy for protection contexts. 

• Experience with disability-inclusive programming and intersectional approaches to GBV. 

• Regional and cultural knowledge and sensitivity. 

UPP requires criminal background check certificate (released max 3 months before the date of job offer) and a health clearance certificate to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.  

OTHER REQUIREMENTS: Un Ponte Per ETS is an International NGO committed to diversity and inclusion within its teams, in line with the principle of non-discrimination. UPP encourages all candidates irrespective of gender, religion, and ethnicity, including persons with disabilities to apply and become part of the organization.  

Ethical Conduct  

UPP upholds all the minimum standards in terms of Ethical Conduct and strives to increase its standards over the minimum. Zero tolerance is reserved for Sexual Abuse and Exploitation, Sexual Harassment and Child Abuse, Violence, Harm, Injury and Negligence. UPP participates in the Inter Agency Misconduct Disclosure Scheme, therefore, any candidate assures that s/he has never breached any standard in terms of SEAH and Child Safeguarding and that s/he will not in the future. UPP will conduct extensive reference check and vetting on shortlisted candidates that might compromise candidates’ privacy. Shortlisted candidates shall promptly provide an up-to-date criminal background check. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

HOW TO APPLY:  

Interested candidates are invited to apply by submitting a detailed CV (PDF format) with the authorization to use and process data on the base of the EU Regulation 2016/679 - GDPR and a brief cover letter (PDF format) that includes the contact information for three Professional References (relevant and recent).    

Be informed that UPP screens candidates through anti-terrorism/anti-money-laundering/anti-corruption/anti-fraud sanctions lists before job offer. Only shortlisted candidates will be contacted.