1. SUMMARY
NATO’s Council Secretariat (CONSEC) bears overall responsibility for the end-to-end enablement of Alliance consultation and decision-making processes – from planning and organization to their effective and efficient implementation. It thereby provides organizational support, advice and linguistic services to the NATO Secretary General and the North Atlantic Council (NAC) as well as to individual Allies and Partners.
The Translation Project Manager supports the execution of translation assignments, helping ensure that translation projects run smoothly and efficiently and meet clients’ expectations.
This position requires flexibility to work outside of normal hours when workload requires.
2. QUALIFICATIONS AND EXPERIENCE
The incumbent must:
• have successfully completed university-level training in translation or hold a degree in a relevant discipline;
• have at least 3 years of relevant experience in translation project management/ translation demand processing;
• have experience with Computer Aided Translation (CAT) and collaborative (e.g., Office365, SharePoint) tools;
• have professional certification in project management (e.g., PRINCE2®); and
• possess the following minimum levels of NATO’s official languages (English/ French): VI (“Proficiency”) in one; V (“Advanced”) in the other.
The following would be considered an advantage:
• knowledge of specialized fields related to the topics discussed at NATO and knowledge of other NATO languages and partner countries;
• able to deal with stress, changes, delays, interruptions and unexpected events, and to multitask and prioritize their own work as well as the work of others; and
• prior experience tasking/ assigning work to cross-functional teams, particularly in an international environment.
3. MAIN ACCOUNTABILITIES
Project Management: Under the guidance of the Deputy Head, Linguistic Services and Digital Transformation Lead, oversee the entire life-cycle of translation projects. Support the coordination of freelancers’ work and translation request planning. Assist in ensuring consistent communication between and with all stakeholders involved in the projects.
Expertise Development: Identify potential efficiency gains throughout the life-cycle of translation projects and recommend improvements. Continuously work to improve client relationship management skills. Manage and track client expectations. Maintain awareness of the different levels of priorities for documents per committee, topic, and document type. Maintain a broad understanding of topical NATO issues.
Stakeholder Management: Establish and maintain continuous contact with customers, in order to process demand effectively, meeting as fully as possible the needs and expectations of customers and other recipients of translations.
Perform any other related duties as assigned.
4. INTERRELATIONSHIPS
Reporting Line: The Translation Project Manager reports to the Deputy Head, Linguistic Service and Digital Transformation Lead.
Interactions: The incumbent cooperates closely with other colleagues of the Translation Project Management Unit and the Translation Support Assistants, as well as with the broader Linguistic Services. The incumbent also develops and maintains professional relations with external translation providers.
Direct reports: N/A
Indirect reports: N/A
5. COMPETENCIES
The incumbent must possess the following competencies:
• Achievement: works to meet standards.
• Analytical Thinking: sees basic relationships.
• Clarity and Accuracy: checks on work.
• Conceptual Thinking: sees patterns based on life/work experiences.
• Customer Service Orientation: takes personal responsibility for correcting problems.
• Empathy: reads non-verbal cues and understands meaning.
• Initiative: is decisive in a time-sensitive situation.
• Impact and Influence: takes multiple actions to persuade.
• Teamwork: cooperates.
Contract clause applicable:
In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract.
If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
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For all other applications: www.nato.int/recruitment
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When submitting your application, please ensure that your Taleo Candidate Profile is updated and that your CV is correctly uploaded in the Taleo attachments section.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of reference documents without proper quotes (plagiarism), or any tools available on internet, including but not limited to translation facilities, or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such tools will be rejected without further consideration, and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.