We improve lives
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
We are looking for an innovative, analytical, client focused, and collaborative Corporate Services Senior Associate/Associate. As a Corporate Services Senior Associate/Associate, you will contribute to the management and optimization of the Bank’s travel program through travel analysis, contract administration, supplier relations support, and travel technology initiatives. And provide insights and recommendations that support strategic decisions, operational efficiency, and service excellence.
You will work in the Travel, Security, and General Services Group (TSG), part of the Budget and Administrative Services Department within the Vice Presidency for Finance and Administration. The Corporate Travel team manages the Bank’s business travel by coordinating key travel services, suppliers, travel documents, insurance, and agreements with airlines and hotels. In addition to travel, TSG provides other services such as security, food services, custodial services, printing, commuting support, and childcare services.
What you’ll do
- Analyze travel data and prepare regular and ad hoc reports to support decisions, monitor travel activity, improve service quality, and identify efficiency opportunities.
- Identify trends, risks, and opportunities in travel services, including cost savings, service quality, traveler experience, visa and passport support, and process improvements.
- Evaluate travel technology solutions, assess alignment with business needs, and recommend improvements to strengthen the travel program, data visibility, and traveler experience.
- Coordinate travel transformation and innovation initiatives by working with internal teams and external partners to improve processes, tools, and service delivery.
- Contribute to travel strategies, policies, and continuous improvement initiatives using travel data, market insights, industry trends, and best practices.
- Support supplier relationships, sourcing activities, contract processes, and service performance to promote cost efficiency, operational effectiveness, and high-quality travel services.
What you'll need
Education: Master’s degree in Business Administration, Hospitality and Tourism Management, International Business, or another relevant field. In lieu of a Master's degree, a Bachelor’s degree in a relevant field combined with additional years of experience, beyond the required experience for the position, will be considered equivalent to the master’s degree educational requirement.
Experience: A minimum of 2-3 years of experience with a Master's degree and 6 years of experience with a Bachelor's degree (10 or more years preferred) of progressive experience in the corporate travel industry, including travel operations, supplier coordination, contract support, reporting, data analysis, and travel technology or process improvement initiatives.
Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.
Requirements
Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.
Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
Type of contract and duration
International staff contract, 36 months initially, renewable upon mutual agreement.
What we offer
The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
A competitive compensation package, including an annual base salary expressed on a net-of-tax basis.
Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave.
Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.
Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future.
We offer assistance with relocation and visa applications for you and your family when it applies.
On-site position with the occasional flexibility of teleworking.
Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.
Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.
Other perks (country specific): Lactation Room, Daycare Center, Gym, Bike Racks, Parking, spouse career support, and others.
Our culture
At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.
In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.
We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at.