Senior Business Analyst

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The WFP Technology Division (TEC) is the nervous system of WFP, connecting staff with each other and with our beneficiaries, donors and partners. Running all vital IT systems, TEC serves as the main driver for continuity of operations, efficiency gains and innovations that empower staff globally to effectively implement the Strategic Plan. Within TEC, the Customer Engagement and Project Management Office team plays a key role in the digital transformation of WFP by partnering with all parts of the organization in order to identify gaps, set priorities, improve user experience, and scale up digital approaches that enhance business efficiency and operational impact.

As part of WFP’s objective to digitally transform key business areas and maintain a focus on data-driven decision making, the Senior Business Analyst will primarily analyze business requirements and provide feedback on the evolving range of solutions, systems, and processes. S/he will be responsible for collaborating with other divisions and functions to understand and document core business needs, enhancing their understanding through business requirements documents and functional specifications. The Senior Business Analyst will work under the general supervision and guidance of the Senior Business Engagement Manager, TECE.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Collect and analyze business requirements from stakeholders to ensure a clear understanding of project needs and objectives.
• Develop comprehensive documentation, including business requirements documents, functional specifications, and process flow diagrams, to support project development and implementation.
• Develop Total Cost of Ownership processes and frameworks, apply to specific portfolios, and enhance it through experience until a comprehensive model is available for the Division.
• Strategic stakeholder engagement and leadership, including business units, IT teams, and external partners, to ensure alignment and effective communication throughout the project lifecycle.
• Drive strategic process innovation and continuous improvement contributing to the development and implementation of best practices within the organization.
• Develop and implement a comprehensive risk management framework that identifies and address risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Lead the alignment between Business and TEC strategic directions, including business forward-visions, projects, the I&T strategy, the Data Strategy and the Enterprise Architecture, and ensure they come together and support field needs. Collaborate with the related TEC branches to ensure continuous alignment.
• Collaborate with Business Engagement Managers in Regional Bureaus and in Headquarters to ensure an integrated, coherent approach to the technology / data used across portfolio.

DELIVERABLES AT THE END OF THE CONTRACT:

For each engagement, the BA will be required to deliver:

• Business Requirements Documents: detailed documentation outlining business needs, objectives, and requirements for a project, serving as a reference for stakeholders and development teams.
• Functional Specifications: Comprehensive specifications that describe the functionality, features, and behavior of the proposed solution, ensuring that it meets the business requirements.
• Process Flow Diagrams: Visual representations of business processes and workflows, helping to illustrate current and future states, identify inefficiencies, and support process improvements.
• Any additional documentation required by stakeholders.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

University degree in Business Administration, Information Technology, Economics, Psychology or related field

Experience:

At least 6 years of relevant experience in IT business analysis which includes designing and documenting requirements, detailed process flows and performing quality assessment and assurance functions.

Knowledge & Skills:

• Innovative approach to increase internal & external knowledge;
• Knowledge of business requirement analysis, data modeling, and systems.
• Collaborative hands-on team member and relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders; Strong project management skills, excellent interpersonal, communications and presentation skills to senior management on progress of project;
• Ability to prioritize and drive sound business decisions;
• Good knowledge of technology;
• Ethics & Values, Client Orientation, Cognitive Capacity, Stress Resistance, Behavioural Flexibility;
• General knowledge of UN system policies, rules, regulations and procedures governing administration is an asset.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.