Business Support Assistant (CD Office), Service Contract L4, New Delhi

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

WFP encourages female candidates and people with disabilities to apply

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

TERMS AND CONDITIONS

• This vacancy is open to Indian National only.
• This vacancy is open to internal and external candidates.
• Only candidates under serious consideration will be contacted.
• A Written test will be used for Screening Candidates.
• Only recommended candidates will be retained on roaster for a period of two years and may be considered for similar positions from roaster.
• The Base Salary for this position is INR 56,739/- per month + 8.33% of Base Salary towards Social Security, also employee will be covered with medical benefits as per WFP 's Plan. All Tax liability for payments from this contract are to be borne by the subscriber.   

VACANCY DETAILS

• Job Title: Business Support Assistant (Country Director’s Office)
• Grade: Level 4
• Type of Contract: Service Contract
• Duration: 1 Year (with possible renewable)
• Reporting To: Business Support Associate
• Duty Station: New Delhi
• Date of Publication: 08 November 2024
• Deadline of Application: 22 November 2024

JOB PURPOSE:

The candidate to perform business support functions in the front office and report to the Business Support Associate to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive) 

Under the direct supervision of the Business Support Associate, the position will be responsible to perform the following duties:

• Gather information with clear direction to support in the drafting of routine correspondences and preparing reports as required.
• Provide a variety of coordination tasks for the Representative’s office for office support, security.
• Support the CD office in various tasks   related to meetings, travel arrangements, briefing packs by liaising with concerned staff. compliance, and security.
• Liaise with a variety of stakeholders – internal/external to assist in business support activities.
• Support processing and managing routine administrative and financial tasks, to contribute to the effective and timely management of services.
• Provide revision and proof-reading services for standard documents, to contribute to the preparation of accurate documentation.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in data and documents, such as missing information, and report to supervisor in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
• Provide back up support to the front office.
• Any other duties as assigned.

STANDARD MINIMUM QUALIFICATIONS

EDUCATION

Completion of secondary school education. Bachelor’s degree in social sciences, Business/Public Administration, or related fields is an advantage.

EXPERIENCE

At least four or more years of progressively responsible work experience in general administrative work.

LANGUAGE

Fluent oral and written communication skills in English. Fluency in Hindi preferred.

KNOWLEDGE & SKILLS:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Good Drafting Skills
• Ability to stay focused and calm under pressure, multitasking.
• Work with discretion and maintain high level of confidentiality.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.