Management Services Officer NOB

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

📢 Job Title: Management Services Officer FTA, NOB

✨ Contract type and Grade: Fixed Term, NOB

📧 Duration: 12 Months (Renewable)

✅ Unit / Division: Management Services Unit

📍   Duty Station: Dakar/Diamniadio, Senegal

⏰ Closing date: 03 December 2024

ABOUT WFP

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operates in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability, and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger. At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. 

To learn more about WFP, visit our website: UN World Food Programme (WFP), and follow us on social media to keep up with our latest news:  YouTube, LinkedIn, Instagram, Facebook, Twitter.

The Regional Bureau Dakar (RBD) provides policy guidance, technical support, and oversight for operations in 19 countries west and central Africa where WFP’s efforts contribute towards the eradication of hunger and malnutrition.  The region covered, extends from Mauritania to Chad and along the coast from Cameroon to Senegal. The West Africa Regional Bureau (RBD) is based in Dakar and provides strategic guidance, technical support, and direction to country operations in these countries.

JOB PURPOSE:

To contribute to planning and delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP’s

strategy.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

• Contribute to the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with country/regional and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.

• Contribute to the development of functional annual plans, recommend longer term improvements to policies, procedures, processes, standards, and systems to mitigate risks and ensure services provided support WFP’s strategic objectives.

• Perform functional analysis using data-driven approaches to contribute to the collection of relevant insights to support efficient planning and improved decision-making.

• Maintain partnerships with WFP’s internal and external stakeholders, other UN agencies and government entities to strive for efficiency and optimization of cross-functional processes.

• Assess performance of existing resources and recommend new solutions aiming at efficiency, cost-effectiveness, and timeliness of operations and services.

• Support and monitor the execution of contracts to ensure value for money and optimal resource allocation and escalate any issues to more senior staff.

• Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.

• Identify gaps and provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).

• Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.

• Utilise digital tools and applications to their fullest potential, collaborating with technical experts to effectively adopt and adapt innovative technologies, thereby enhancing operational workflows and customer service.

• Contribute to the preparation and implementation of UN Reform related inter-agency initiatives to achieve cost savings and enhance service quality.

• Conduct field missions to support operations and identify gaps and propose solutions in the relevant services or products of responsibility.

• Guide and supervise more junior staff, serving as a primary resource and assist them with more complex analysis and queries.

• Contribute to capacity building activities for WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.

Particularly : 

Provide field support & coordinate regionally the planning, elaboration and implementation of projects, surveys, capacity development & strengthening plan, including engagement with Management Service community at HQ and in the region, and reporting.

Conduct oversight and technical support missions including follow up and support in implementation. Backfilling for Management Services across the region.

Contribute to Management Services Unit initiatives and plans; develop and review the documentations (SOPs, Concept Notes, etc. for the Regional Bureau office and the region.

Coordinate the elaboration and drive the implementation in the Regional Bureau office and in the region on Internal Controls & Risk Management, Risk register, Management Services Business Continuity Plan; training plan, asset, fleet optimization, mobility and carpooling, fuel, drivers, facilities, recruitments, staffing structure, dashboards, Occupational Safety and Health (OSH) , Accessibility, travel and UN Reform.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education:

Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.

Experience:

You have:

• For holders of an advanced university degree (master’s degree or equivalent), at least three years of professional-level post-graduate working experience in the areas of Administration or Management services, or other related fields,

Language:

Fluency (level C) in both French and English.

Deadline for application:  03 December 2024

WFP Value Proposition

• Meaningful and impactful careers - Our day-to-day work makes a difference in the lives of the people we serve.
• Continuous learning and training - We provide learning tools for our staff to continually develop their careers.
• Multicultural and stimulating working environment - We encourage gender and cultural diversity to make our teams stronger.

PLEASE READ THIS BEFORE YOU APPLY

• All employment decisions are made based on organisational needs, job requirements, merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
•  No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Join Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
• Female applicants and qualified applicants from developing countries are especially encouraged to apply.  WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
•  Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance
• WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
• WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
• All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.

Special Notice on WFP RBD office relocation:

WFP and other UN Agencies will be moving to the new United Nations House in Diamniadio, 30 kilometres from downtown Dakar. The name of the duty station for this position will remain Dakar, Senegal.

Special recommendation:

Before you apply, please confirm that both (i) your on-line profile and CV are accurate and up to date, (ii) your CV should include your employment history, academic qualifications, and language skills

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.