Company Description

THE OECD – Who we are, what we do

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world.  Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General.  Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid.  As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)

Within the OECD's Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) is responsible for facilitating conferences that bring together delegates from our 38 Member countries, key partners and other stakeholders, for language services (interpretation and translation), for safety and fire security of OECD staff, delegates and visitors, and for the management and operation of OECD buildings in Paris and OECD Centres abroad. 

In EXD/CSI, the Conference and Security Division (EXD/CSI/CSD) manages the OECD conference meeting rooms and ensures high quality conference technology services are offered to meeting and event organisers and attendees. In addition to physical meetings, the division supports virtual meetings (where all participants join remotely) and hybrid meetings (where participants join both from the physical conference centre and remotely), which include simultaneous interpretation.

Job Description

EXD/CSI/CSD division is looking for an Audio-Visual Specialist who will be responsible for preparing, assisting with, setting up and operating the audio-visual equipment. The Audio-Visual Specialist(s) will work under the supervision of the Audio Visual Operations Manager.

Main responsibilities

Audio-visual support

• Drawing on the information provided by the corporate Conference Room Management System (CRMS), and in coordination with other services, provide efficient technical support and professional audio-visual services to meeting organisers and participants.
• Connect, tune and configure complex AV setups to ensure high-quality broadcasting and recording, operate software to control AV technologies and monitor live feeds to ensure quality.
• Establish and maintain close contact with committee secretariats and external clients in order to help them to prepare events using the technological solutions and methods determined by the Audio Visual Operations Manager.
• Maintain a technical telephone hotline for clients, in collaboration with the other team members.

Audio-visual services

• Carry out meeting room equipment checks, proactively identify potential issues and report on the status of audio-visual equipment. Monitor problems on a daily basis, investigate complex problems, determine root causes and solutions, document resolutions, and report periodically to his/her line manager.
• Configure and operate the audio-visual equipment to meet the services and standards required by the Organisation.
• Oversee equipment maintenance and ensure the physical inventory of assets is updated.
• Provide User assistance and documentation on the functioning of audio-visual equipment in the meeting rooms.
• Ensure effective coordination of sub-contractors (for room transformation, cabling, maintenance, dedicated assistance) and supervise their work.

Other responsibilities

• Participate in projects to modernise the systems used in the meeting rooms, in particular to adapt infrastructure and audio-visual services to the virtualisation of events.
• Participate in room transformation and implementation of audio-visual solutions required for high level or complex events (production video switcher, professional cameras, teleprompter, sound systems, lighting…).
• Propose ideas for improving the service.
• Demonstrate initiative in seeking solutions to problems and keep abreast of current technologies, innovations (especially on audio/IP technology and web conferencing solutions with interpretation) and their implementation.
• Participate in other tasks connected to the unit’s activities.

Qualifications

Ideal candidate profile

 Academic background

• An advanced university degree in audio-visual systems, IT technologies, multimedia or equivalent professional experience.

Professional background

• A minimum of five year’s professional experience in audio-visual and conference technologies, more specifically:
  • Installation and configuration of complex audio conferencing systems with interpretation.
  • Audio/IP networking and network peripheral installation and configuration.
  • Configuration, programming of sophisticated audio and video routing systems
  • Installation, configuration of professional video and sound systems (video production switchers, cameras, teleprompter, digital mixing console …).
  • Configuration of remote conferencing systems (audio / video / web conferences, end points and H323 / SIP protocols).
• Experience in client support in the context of the provision of technical services.

• Capacity to understand and translate client needs into operational instructions.

• Proven experience in working in operational teams and supervising outsourced external contractors.
• Experience working in a multicultural environment would be an advantage.

Tools

• Control, processing, display and routing AV software.
• Standard audio and video post-production tools (editing, file conversion).
• Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to quickly learn the standard range of software packages used in the Organisation e.g. Conference Reservation Management System (CRMS).
• Main web conferencing applications, such as WebEx, Teams, Zoom, including web solutions with interpretation.

Languages

• Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level. 

Core competencies:

• OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 1); Innovate and Embrace Change (Level 1).
• There are three possible levels for each competency. The level for each competency is determined according to the specific needs of each job role and its associated grade.
• To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Additional Information

Additional Information

Closing Date:

• This vacancy will be filled as soon as possible, and applications should reach us no later than midnight 23 October 2024 23:59 (CEST).

Contract Duration

Two- year fixed term appointment, with the possibility of renewal.

What the OECD offers

• Monthly base salary starting from 4 994.93 EUR, plus allowances based on eligibility, exempt of French income tax.
• Click here to learn more about what we offer and why the OECD is a great place to work.
• Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.

Please note that the appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant

Selection Process

For retained candidates, video interviews and written tests are foreseen in mid-november 2024 followed by, where relevant, panel interviews in late december 2024.

Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67.

The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.