Knowledge Management Officer

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.

_____________________________________________________________________________________________________

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Regional Office for Africa (RAF) is responsible for leading FAO's response to regional priorities for food security, agriculture and rural development through the identification, planning and implementation of FAO's priority activities in the region. It ensures a multidisciplinary approach to programmes, identifies priority areas of action for the Organization in the region and, in collaboration with Divisions/Offices/Centres at headquarters, develops, promotes and oversees FAO's strategic response to regional priorities. RAF also advises on the incorporation of regional priorities into the Organization's Programme of Work and Budget and implements approved programmes and projects in the region, monitors the level of programme implementation and draws attention to problems and deficiencies. RAF develops and maintains relations with region-wide institutions including the Regional Economic Integration Organizations (REIOs). The Regional Office supports regional policy dialogue on food security, agriculture and rural development issues, facilitates the emergence of regional partnerships and supports capacity development and resource mobilization for food security, agriculture and rural development in the region.

The post is located in the Regional Office for Africa in Accra, Ghana.

Reporting Lines
The Knowledge Management Officer reports to the Communication Officer, RAF under the general guidance of the Assistant Director-General/Regional Representative for Africa and the Deputy Regional Representative for Africa.

Technical Focus
Knowledge and information management.

Key Results
Contribute to the development and strengthening of the knowledge management's activities in the Organization.

Key Functions
• Contributes towards the design, planning and organization of knowledge management as well as knowledge sharing activities.
• Contributes towards and implement strategies for engagement with external partner organizations and relevant FAO technical units, with the objective of establishing functional collaboration mechanisms for the joint development and dissemination of knowledge and information products, as well as capacity development activities.
• Reviews technical lessons learned through the provision of methodological guidance and/or facilitation of multi-stakeholder workshops with technical units, Decentralized Offices and partner organizations.
• Develops and prepares relevant documentation as well as training materials.
• Supports the preparation and organization of meetings, seminars and workshops, attends coordination meetings and represents FAO in knowledge and information management activity work groups.
• Drafts plans, policies and procedures for the design, implementation and maintenance of knowledge management as well as capacity development activities, procedures and systems.

Specific Functions
• Develops and implements an annual knowledge management plan for the region, taking into account existing practices, challenges and opportunities. The plan should aim to systemically capture knowledge, best practices and outcomes or results from projects in the region, to be shared with relevant audiences.
• Supports the establishment of a regional publications editorial committee and provides technical guidance related to publishing and knowledge management to the committee.
• Acts as focal point in the region for the Publications Workflow System (PWS), ensuring that all products originating from the region are compliant with FAO's publishing rules and standards.
• Manages the planning and production of publications and knowledge products originating from RAF, ensuring planned products are submitted in a timely manner to the biannual FAO publishing plan, that all products meet FAO's rules and standards, and that products are disseminated to target audiences using an array of channels and tools.
• Keeps the RAF website up to date, including the Regional Technical Platform, using the SiteFinity content management system.
• Supports RAF in preparing documents for the FAO Regional Conference for Africa and other major meetings.
• Performs other duties as required.
______________________________________________________________________________________________________
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements
• Advanced university degree in public relations, communication, social science, journalism, political science, knowledge management, publishing or a related field.
• Five years of relevant experience in communications, knowledge management, publishing and/or outreach in international organizations, or in private enterprises including experience in developing countries.
• Working knowledge (full proficiency – level C) of English and intermediate knowledge (intermediate proficiency – level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).

Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, particularly in field positions, is desirable.
• Extent and relevance of experience in knowledge management and communications.
• Extent and relevance of experience in supporting large-scale conferences or meetings
• Understanding of FAO policies and programmes is considered a strong asset.
• Knowledge of web content management systems, particularly SiteFinity is desirable.
• Intermediate knowledge (intermediate proficiency – level B) of French would be considered an advantage.

_________________________________________________________________

FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

_________________________________________________________________

• Extension of fixed term appointments is based on certification of performance and availability of funds
• FAO reserves the right not to make an appointment.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

CONDITIONS OF SERVICE

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT