VN 2024 263 Chief, Change Management Division (P5) Geneva, Switzerland

Position Title: Chief, Change Management Division

Job Code: VN 2024 263

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P5

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 23 October 202

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;

Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic

Republic (the); Madagascar; Marshall Islands; Micronesia (Federated

States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;

Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

Under the direct supervision of the Deputy Director General for Management and Reform, the Change Management Division supports the Leadership Team to identify priorities in transformation initiatives and delivers on reform initiatives under the Internal Governance Framework, in alignment with IOM’s Strategic Plan.

The Division is responsible for overseeing, supporting, and monitoring, in accordance with best practices, IOM’s organization-wide transformation investments and reform initiatives, aimed at continuously improving organizational performance, including IOM’s contributions to the Global Compact for Safe, Orderly and Regular Migration and the UN Sustainable Development Goals.

In addition, the Change Management Division coordinates with Departments and Offices responsible for implementing reform initiatives throughout the organizational change cycle - from planning and implementation through sustaining the change across all Departments, Regions, and Country Offices, monitoring the progress, preparing and supporting personnel through these transitions, and promoting inter-departmental collaboration, as follows:

• Support the responsible Departments and Offices to develop and deploy effective planning, implementation, communication, reporting, and change management of institutional change initiatives agreed by IOM’s leadership, working through established governance structures and project committees as appropriate.
• Provide technical support to the responsible departments and offices to ensure that transformation investments individually and collectively are well coordinated, adequately resourced, fit-for-purpose across the organization, and that obstacles in the change process are identified in a timely fashion and resolved satisfactorily.
• Develop a convincing narrative on the overall transformation initiatives to build a collective understanding of a case for change and to build coalitions for the change, as well as ensure that a vision for the change is communicated worldwide and facilitating behavioural changes for successful cultural shifts of the organization.

Under the direct supervision of the Deputy Director General for Management and Reform, the Chief of the Change Management Division will lead and direct the Change Management Division including the Internal Governance Framework Unit and Special Projects.

Core Functions / Responsibilities:

1. Support and provide advice to the Leadership Team by identifying priorities in institutional transformation initiatives and to deliver on the reforms including on those under the Internal Governance Framework, through sharing preliminary analysis of external assessments, UN benchmark exercises, and other relevant reports as well as proposing concrete areas that benefit from transformation investments for consideration.
2. Coordinate, oversee, support, and monitor the organization-wide transformation investments and reform initiatives, aimed at strengthening the institutional governance and organizational performance by:

• Developing and maintaining an overarching plan listing planned/ongoing reforms with summary of activities, responsible departments, timelines, funding sources, monthly update, link to the Strategic Plan, and other key information;
• Providing technical support to the responsible departments to effectively plan and implement transformation initiatives, including conducting preliminary analysis, securing resources, utilizing result matrix, reporting the progress, developing and implementing communication and change management strategy; and,
• Providing pertinent advice to the responsible departments on coordinating and streamlining transformation initiatives across the organization, ensuring field engagement and consultation, as well as identifying and solving obstacles in the change process in a timely manner.

1. Set clear and measurable objectives for organizational change actions with milestones and check their progress on a continuous basis through self-assessment; contribute to monitoring the implementation of the change process.
2. Take actions to build a collective understanding of a case for change and to ensure that a vision for the change is communicated widely throughout the organization, facilitating behavioural changes for the purpose of successful cultural shifts of the organization.
3. Lead and manage the Division by providing strategic advice, guidance, and supervision.
4. Organize and/or chair high-level and/or working-level meetings on the new and ongoing reform initiatives and change management activities.
5. Develop work plans to facilitate the implementation of organizational change in the relevan tchange areas.
6. Communicate and promote the benefits of organizational change at all levels in line with the vision of the organization.
7. Participate in external and internal meetings relevant to institutional reform initiatives and change management activities, as required.
8. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Public Administration, International Relations, Law, Business Administration or a related field from an accredited academic institution with ten years of relevant professional experience; or,
• University degree in the above fields with twelve years of relevant professional experience

Experience

• Work experience within the UN system, particularly in leading and/or coordinating institutional reform initiatives, would be a strong advantage.
• Work experience with change management, monitoring, and reporting, management of regional/global programmes.
• Work experience managing a team and applying various leadership skills

Skills

• Proven knowledge of and experience in implementing change management principles and methodologies at the global level.
• Having certification on change management (e.g. UNSSC Change Management) is an advantage.
• Advanced knowledge of Microsoft Office, particularly Word, Excel and PowerPoint.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Previous applicants do not need to re-apply.