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Case Management Officer(Afghan Nationals Only)

Badghis

  • Organization: IRC - International Rescue Committee
  • Location: Badghis
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date: Closed

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
  • Ensure the functionality of the case management system and oversee delivery of high quality case management in accordance with SOPs and global minimum standards.
  • Support and guide case management teams in their day to day work ensuring adherence to key child protection principles.
  • Provide guidance to teams on identification of child protection risks and appropriate response, through one-to-one guidance or case review meetings as needed. Oversee and ensure timely response and follow up of child protection cases.
  • Conduct regular meetings with case workers on lessons learned and best practices and provide feedback to the Sr. CP Officer.
  • As relevant, collaborate with Department of Social Welfare staff and other key stakeholders of assigned State and Division in management of child protection cases.
  • Ensure capacity for teams to receive and make referrals, with access to service mapping that is updated regularly.
  • Coordinate with SHLS Officer and Community Based Officer in services related to Safe Healing and Learning Spaces (SHLS) / Social-Emotional Learning (SEL) spaces in schools, and Community Based Child Protection Committees (CBCPCs) in relevant location. Support them in developing messages for awareness raising with parents, teachers and community leaders through these services.
  • Contribute to creation and dissemination of key protection messages on child rights and wellbeing, raising issues on child protection issues such as child marriage and child labor.
  • Participate in, and as needed organize regional/provincial child protection meetings/workshops and provide feedback to Sr. CP Officer on discussions and outcomes.
  • Develop and maintain effective working relationships with all stakeholders including community leaders NGOs community-based organizations and other IRC sectors to enhance cooperation and coordination
  • Coordinate with CP Officers in other locations on project implementations.
  • Under the supervision of the Sr. CP Officer and CP Manager, monitor program budget and expenditure.
  • Provide regular progress reporting on cases to Sr. CP Officer and CP Manager for donor reporting.
  • Support Information Management Officer by providing data on CP cases and trends as requested
  • Perform other job relevant duties as requested

Minimum Qualifications:
  • Bachelor's degree in a relevant field (e.g. social work, sociology, psychology, law)
  • Approximately 2 to 3 years of relevant experience , professional technical experience, including 1 year implementing humanitarian protection programs in emergency/conflict contexts
  • Experience in regular report writing
  • Experience with protection monitoring  and case management preferred
  • Experience in designing and implementing surveys or assessments preferred
  • Good communication skills including ability to gain trust and build relationships with new communities
  • High standard of spoken and written Dari and Pashto (depending on location) and English
  • Basic computer skills including Microsoft Word  
  • Fluency in Pashto, Dari and English
  • Computer skills (including MS Word, Excel, Access, and internet) an advantage
  • Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
This vacancy is now closed.