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Complaints and Feedback Mechanism Officer - Jerusalem

Palestine | Jerusalem

  • Organization: NRC - Norwegian Refugee Council
  • Location: Palestine | Jerusalem
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
  • Closing Date: 2025-01-02

Role and responsibilities

 

The purpose of the CFM Officer position is to support NRC’s Community Feedback Mechanism (CFM) in Palestine. This includes overseeing the proper documentation, reporting, filtering, and storage of CFM messages in the internal system, as well as the follow-up of complaints and feedback received to ensure that the CFM system is accessible and responsive. The officer will also support the implementation of the CFM work plan, conduct regular field visits, and compile data to improve program accountability.

S/he will provide support for data collection from NRC Palestine's monitoring and post-distribution monitoring activities.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.