Instructional Designer

OBJECTIVES OF THE PROGRAMME

The World Health Organization's Academy (‘The Academy') is a new state-of-the-art learning institution that aims to revolutionize lifelong learning for health impact and reach million learners around the world. Based in Lyon, France, the Academy Campus will offer a wide range of learning modalities (on-line, face-to-face and blended); digital, in-person learning via the hub in Lyon or through the campus network, as well as portable learning laboratories designed for contexts where participants cannot travel or access the digital learning platform. The Academy is an integral part of the WHO under the management authority of the Director-General. The overall goal of the Academy is to advance the learning and human development component of WHO's General Programme of Work (GPW) and health sustainable development goals. More specifically the Academy will: enhance the competencies of millions of people through cutting-edge digital learning and hybrid learning, including leaders, practitioners, catalysts and lay people. The WHO Academy will deliver advanced digital and in-person learning to health policy practitioners, health workers and the WHO workforce. The Academy campus will be officially launched in Autumn 2024 as a global initiative combining the latest technologies in digital and remote learning with advancements in adult learning science to offer innovative, personalized and multilingual learning that meets priority needs.

DESCRIPTION OF DUTIES

• Conduct assessments to identify or clarify the learning needs of the target audience and understand the context in which the learning will take place.
• Assess the needs of learners through various methodologies (e.g., focus groups, surveys) addressing the instructional end-goal defined by technical teams.
• Map a competency-based curriculum structure with topics, objectives, activities, assessments, and content resources, adhering to the WHO Academy Quality Standards and aligned with the WHO Global Competency and Outcomes Framework for Universal Health Coverage to ensure a logical flow of content and a seamless learning experience.
• Define clear and measurable learning outcomes that align with the overall goals of the educational or training program in consultation with Technical Units.
• Design with effective instructional strategies and methods for different learning styles and propose and devise appropriate and innovative methodologies (instructor-led, learner driven, communities of practice) and solutions adapted to various environments.
• Develop engaging and interactive educational materials leveraging technology and instructional tools to enhance the learning experience Ensure content is accessible and inclusive across learners Emphasize technology-enhanced learning solutions, including artificial intelligence, virtual reality and augmented reality.
• Work closely with subject matter experts, educators, and other professionals to ensure the accuracy and relevance of the content.
• Develop assessments to identify level of knowledge and skill before, during and after completion of a course, and advising on evaluation methods to measure learning outcomes.
• Oversee the course project progress timeline, resources, and the integrity of the learning solution design across the phases of the development.
• Serve as primary focal point with subject-matter experts for content and learner needs clarifications Report on the status of completion in close cooperation with the Learning Manager.
• Consult with the learning manager to ensure timely completion of the learning courses.
• Review change requests from reviews and advising on impact of requests Review and revise or update new course versions incorporating feedback and learner data analytics and from stakeholders to improve and refine instructional materials for more effective and engaging courses with content that is relevant and up to date.
• Keep abreast of current trends, technologies, and best practices in instructional design and education. Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential:

• University degree in educational sciences, adult learning, learning/education technologies, instructional design, information science or related field.

Desirable:

• Master level education in any of the above related fields.
• Additional certification in e-learning development or instructional design.

Experience

Essential:

• Minimum of 5 years of experience in instructional/learning design.
• Experience in Learning Production: overall understanding of functionalities of major e-learning authoring tools (e.g., Adapt Learning, Storyline, Lectora, Captivate)

Desirable:

• Working experience in instructional/learning design in the health sector, the field of public health in developing learning solutions for international audience.
• Working experience in one or more UN Common System organizations.
• Experience in Project Management.

Skills

• Advanced understanding of learning design principles and adult learning.
• Proficiency in multimedia and e-learning authoring tools.
• Expertise in preparing detailed storyboards based on course requirements.
• Demonstrated ability to create instructional experiences geared to an adult and professional audience, making the acquisition of knowledge and skills effective, motivating and stimulating.
• Knowledge of learning management systems and educational technologies, enabling the integration of innovative technological solutions into the learning design process.
• Familiarity with global public health priorities and healthcare delivery systems.
• Demonstrated ability to work in a multicultural, multidisciplinary environment.
• Proven ability to work with a diverse team across different functional areas in different time zones.
• Ability to communicate and to write technical documents in a clear and concise manner.
• Tact, diplomacy and discretion.
• Describe the desirable knowledge and the skills specific to the position Proven ability to ensure the effective use of resources in project management context.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Expert knowledge of UN language.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2939 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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