ICLA Team Leader Bangladesh Cox's Bazar, Teknaf

Our Ideal Candidate:

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

The ICLA Team Leader is responsible for implementing delegated ICLA activities at the field level, overseeing direct implementation, guiding the ICLA staff, and working together with the team to achieve project objectives. The role includes coordinating and supervising field activities, ensuring accurate and timely reporting, and maintaining effective communication with stakeholders to support the smooth execution of day-to-day operations. 

Key Tasks and Assignments:

• Implement ICLA project activities in camps and host communities, ensuring progress aligns with weekly and monthly targets.
• Lead and manage the ICLA team, setting clear performance goals, monitoring KPIs, and providing regular feedback.
• Work closely with the PC to maintain access to camps and address operational challenges effectively.
• Provide direct services to beneficiaries when required, offering backup support to ensure consistent service delivery.
• Organize and facilitate training sessions ensuring effective knowledge transfer to staff and stakeholders.
• Collaborate with local authorities, NGOs, and stakeholders, maintaining documentation of agreements and follow-up actions.
• Identify and document challenges during field activities, providing actionable recommendations for improvement.
• Conduct research and assessments, integrating findings into program strategies and reporting outcomes to management.
• Manage procurement and logistical tasks, ensuring efficient use of resources and timely support for field activities.
• Represent the ICLA program in coordination forums and meetings, ensuring consistent communication and follow-up.
• Assist the Project Coordinator (PC) in organizing various trainings and meetings at the UP (Upazila Parishad), Camp, and UP (Union Parishad) levels.
• Ensure accountability by tracking project milestones and submitting periodic progress reports to management.

Key Education and Skills Requirements: 

• A university degree in law (LL.B.) and a master's degree from a recognized institution.
• Enrolment as an Advocate with a strong understanding of housing and land laws, is considered a significant advantage.
• At least 4+ years of experience in ICLA or a similar project implementation role within an NGO or development context.
• A minimum of 2 years of team-leading experience, managing staff, and ensuring project objectives are achieved effectively.
• Extensive experience working with displaced populations or vulnerable groups in humanitarian or development settings.
• Prior experience in the Rohingya response, with oral proficiency in the Chittagonian dialect to facilitate effective communication, is highly preferred.
• In-depth knowledge of legal frameworks and policies related to refugees, vulnerable individuals, and marginalized groups.
• Knowledge of humanitarian principles, gender sensitivity, and a strong commitment to promoting inclusion and diversity in all aspects of work.
• Fluency in both written and spoken English and Bangla, with oral proficiency in Chittagonian or Rohingya being an asset.
• Strong computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint, as well as other essential software for reporting, documentation, and data management, such as Microsoft SharePoint, Office 365, and data analysis tools like Power BI. Familiarity with case management software and database systems (e.g., Kobo Toolbox, CommCare). 

What we offer:

• Duty Station: Teknaf, Cox’s Bazar.
• Contract duration: 12 months
• 60% travel, approximately.
• Grade 06 in NRC’s Salary Scale, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, maternity allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process:

• Internal candidates: - log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC here