Senior Registration Assistant LICA-5

Hardship Level (not applicable for home-based)

E (most hardship)Non Family with Residential LocationUNOPS LICA52025-01-01December 21, 2024*Desired Candidate Profile:
- Experience in Registration of people of concern according to UNHCR standards including identification of individuals with specific needs, referral mechanisms, and access to protection services.
- Hands-on experience in offering guidance to asylum seekers and refugees regarding the registration process, their rights, and the assistance available.
- Experience working with national or international humanitarian agencies, specifically performing tasks related to interviewing refugees and asylum seekers, case management, protection, and data collection.

*Terms of Reference:
1. General Background and Purpose and Scope of Assignment:

The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing, and data management. S/he provides counseling to and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow-up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR’s core values of professionalism, integrity, and respect for diversity.

2. Monitoring and Progress Controls

- Assist in the implementation of registration strategies and methodologies for POC.
- Conduct registration interviews when required in accordance with registration standards and guidance.
- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to-date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the Operation, when required
- Provide statistics and draft reports related to registration data, as requested.
- Act as interpreter and translator when needed.
- Refer cases to other units within the office and to implementing partners as necessary.
- Draft and submit reports and statistics related to registration.
- Support communities in establishing representation and coordination structures.
- Perform other related duties as required.


Reporting dates:

Daily, Weekly, and Monthly reports to the Supervisor Final report due 31 December 2025

Final Evaluation: The final evaluation will be carried out by the Supervisor.


3. Qualifications and Experience

A. Education and work experience

Required education and work experience
For G5 - 2 years relevant experience with a High School Diploma; or 1-year relevant work experience with a Bachelor or equivalent or higher
Certificates and/or Licenses: Social Science, Statistics Mathematics, Information Technology Fluency in English and working knowledge of another relevant UN language or local language. Essential
Good computer skills, particularly in data management.

Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.

B. Key Competencies

Required competencies

Core Competencies

- Accountability Communication Organizational Awareness Teamwork & Collaboration
Commitment to Continuous Learning Client & Result Orientation

Cross-Functional Competencies

Analytical Thinking Technological Awareness Planning and Organizing


Functional Skills

*DM-Data Management
*IT-Computer literacy
MS-Data Collection and Analysis
IT-IT Refugee Systems & Applications
PG-Programme Management (project formulation, programme cycles and reporting standards)
TR-Training/Coaching/Facilitation
EX-Experience in international organization (United Nations or similar)
PR-Experience in Registration

 

Standard Job Description

Required Languages

English

,

Arabic

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Other information

A written test might be conducted as part of the selection process.This position doesn't require a functional clearance

Home-Based

No