Assistant Information Management Officer

Grade

NOAGeneral Service

Reason

Temporary > Temporary Assignment/ AppointmentDNon Family with Residential Location<p></p><p></p>Danger PayBudapest, Hungary2025-01-012025-06-30December 22, 2024

Standard Job Description

Assistant Information Management Officer

Organizational Setting and Work Relationships
The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Facilitate the analysis of cross-border information between relevant countries.
- Assist in training staff involved in information management activities, including data collection and data entry teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.
- Assist in training of data entry and data collection teams.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Knowledge of the UN system and the humanitarian community. Ability to formulate IM-related technical requirements and Operating Procedures. Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.

Functional Skills
DM-Data collection methodologies
DM-Data Management
IM-Statistics Analysis
DM-Data Interoperability
DM-Data science methodologies
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational context:

The United Nations High Commissioner for Refugees (UNHCR) has been active in Ukraine since 1994, with an expanded presence following the full-scale invasion in February 2022. Its operational footprint spans key locations including Kyiv, Dnipro, Lviv, Odesa and others, aimed at delivering emergency response amidst intense military escalation. This conflict has inflicted significant casualties, displaced civilians internally and into neighboring countries, and caused extensive damage to infrastructure and housing. Essential services such as water, electricity, and healthcare are strained, exacerbating humanitarian needs.

The ongoing conflict has led to widespread disruption of basic services and governance structures across Ukraine. Public infrastructure and local administration have been severely impacted, hindering access to critical services and livelihoods for millions affected by the conflict. The situation is compounded by supply chain disruptions and heightened insecurity, further challenging efforts to meet urgent humanitarian needs and support communities in rebuilding their lives.

UNHCR collaborates closely with the Ukrainian government and local institutions to provide protection, shelter, cash assistance, and essential services to affected populations. Despite these efforts, the humanitarian situation remains challenging, with millions of Ukrainians facing prolonged displacement, deteriorating living conditions, and escalating humanitarian needs in frontline areas. As the conflict persists, UNHCR continues to play a pivotal role in addressing immediate humanitarian crises while advocating for durable solutions and long-term recovery for those impacted by the ongoing crisis in Ukraine.

Under the leadership of the UN Humanitarian Coordinator, UNHCR operates as part of the inter-agency humanitarian response, working in close coordination with local authorities and humanitarian partners. UNHCR is leading three of the humanitarian clusters - Protection, Shelter and NFIs, and Camp Coordination and Camp Management (CCCM) Cluster) in Ukraine. The CCCM Cluster coordinates UN and NGO humanitarian response for the most vulnerable IDPs located in more than 2,200 collective sites across Ukraine.

The UNHCR is seeking an experienced and dynamic Assistant Information Management Officer (NOA) to support Ukraine’s Camp Coordination and Camp Management (CCCM) Cluster. The Assistant IMO will play a crucial role in ensuring data-driven decision-making and effective coordination of humanitarian efforts for internally displaced persons (IDPs) living in collective sites across Ukraine.

Desired Candidate Profile

Duties and Responsibilities:
1. Data Collection and Management
- Develop and maintain comprehensive databases capturing critical information on collective sites, including demographics, service availability, and identified needs.
- Establish data collection workflows and ensure quality control and consistency in data management processes using tools such as Kobo Toolbox and Activity Info.
2. Data Analysis and Reporting
- Analyze data to identify trends, gaps, and priorities.
- Produce regular reports, dashboards, and information products using Power BI and DAX to inform strategic and operational decision-making within the CCCM Cluster.
3. Information Sharing
- Facilitate the timely dissemination of relevant information to all stakeholders in user-friendly formats, leveraging tools like GIS for spatial data visualization.
4. Capacity Building
- Provide training and technical support to cluster partners and local authorities on information management tools and best practices, including Activity Info and Power BI.
5. Coordination Support
- Collaborate with the CCCM Cluster Coordinator and partners to ensure alignment of information management activities with operational priorities.
6. Technical Assistance
- Offer technical expertise in designing and implementing information management systems and tools.
- Support the development of innovative data collection, visualization, and analysis solutions using GIS and other relevant technologies.

Essential Minimum Qualifications and Experience:
• Education: A university degree in Information Management, Computer Science, Social Sciences, Statistics, or a related field.
• Experience: At least 2-3 years of relevant experience in information or data management, preferably in the humanitarian sector or emergency contexts.
• Technical Skills: Proficiency in data collection and analysis software, Geographic Information Systems (GIS), and data visualization tools (Power BI, Activity Info, Kobo Toolbox, DAX).
• Languages: Fluency in English and Ukrainian is required.
• Other Skills: Strong interpersonal and communication skills, with the ability to present complex information clearly to diverse audiences.

Desirable Qualifications:
• Experience working in CCCM or with humanitarian clusters.
• Knowledge of Humanitarian Needs and Response Plan systems and processes (e.g. JIAF 2.0).
• Familiarity with the humanitarian operational context in Ukraine.

Core Competencies:
• Analytical Thinking
• Technological Awareness
• Planning and Organizing
• Communication
• Teamwork

The candidate for the National Officer position must be of Ukrainian nationality, and be fluent in both English and Ukrainian languages.This position doesn't require a functional clearanceEnglish

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Ukrainian

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Skills

DM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis

Education

Bachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics

Certifications

https://icsc.un.org/Home/SalaryScales