Re-advertisement: Information Comm. Technology Specialist, P-3, Fixed Term, Brasilia, Brazil #129166

UNICEF Brazil is looking for an experienced Information Communication Technology professional. In this position you will manage and provide technical, operational, and procedural support and end-user services in the implementation and administration of corporate applications/changes/enhancement including new functionalities/business solutions, ICT automation and modernization and the acquisition, installation and maintenance of reliable, secure, and cost-effective ICT infrastructure, network, and telecommunications. You will also improve the delivery of results and knowledge management; build business relationships, support Digital Transition, Technology for Development, and foster Innovation. Based in Brasilia, reporting to Deputy Representative Operations, you will Manage the ICT function and provide technical and operational support to all office sections, with priority to critical functions like fundraising operations and technology for development. UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, commitment

Since 1950, UNICEF has supported the most important transformation for children and adolescents in Brazil. UNICEF Brazil with its main office in Brasília and nine field offices UNICEF works in close partnership with national and sub-national government, corporate partners, youth, and civil society organizations. For information of the work of our organization in Brazil, please visit our website: UNICEF Brazil

How can you make a difference? 

Under the supervision of the Deputy Representative Operations, you will be lead and support the ICT functional accountability and internally manage ICT function and externally enhance collaboration and capacity building; improve the delivery of results and knowledge management; build business relationships and foster innovation. She/he accomplish this by:

• Manage the ICT function and provide technical and operational support: Manage ICT and supervise staff to enable the implementation of corporate ICT priorities, solutions and services, including critical areas like PFP, Operations (Salesforce, PCI Compliance) and Technology for Development. Prepare ICT related plans, budget, set priorities and performance indicators as well as year-end assessments, reviews and reporting. Monitor risks and threats to ICT environment (Cybersecurity) or infrastructure and take appropriate mitigation actions and procedures. Manage ICT-related communication materials internally, from NYHQ, GSSC or regional office. Liaise with regional office, GSSC and ICTD to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.
• Enhance governance, collaboration, build relationships and capacity: Participate in office management –CMT, operations and programme meetings to exercise the functional accountabilities of the ICT function. Represent UNICEF ICT in inter-agency functions. Engage with programme sections, counterparts and implementing partners to form: technical and business reference groups” to identify, analyze, research and promote innovative and viable solutions. Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products. Study and understand the business requirements, i.e., PPP, RBM, HACT, etc… to improve the delivery of results.
• Improve the delivery of results: Build and strengthen relationships with counterparts, i.e., government, sister United Nations agencies, international nonprofit organizations (INGOs) and Civil Society Organizations (CSOs). Promote the use of collaboration tools for knowledge management, capacity building and preserving institutional memory. Work closely to facilitate HACT implementation with partnership managers, programme and operations staff. Liaise with HQs, RO and other CO to share knowledge, experience; discuss opportunities and risks for the improved delivery of results. Manage and support in cooperation with programme sections Technology for Development projects for better utilization of technology to advance the delivery of results.
• Foster innovation: Promote creativity and innovative thinking to re-engineer work processes and make the best use of technology within and outside UNICEF. Evaluate innovation initiatives potential opportunities and possible risks to improve productivity, efficiency and effectiveness and share with senior management, regional office, ICTD and Innovation Division. Implement approved innovative projects such as the applications found on the UIevent Database and other applications like eTools, RapidPro, Ureport, etc. Facilitate TED-like events inviting local and international scholars, CEOs and technology gurus. Work closely with Communication to promote to local philanthropists the benefits and rewards of innovation for their active participation, support and funding.

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: An advanced university degree is required in computer science, software engineering, information technology management, business administration or another relevant technical field. Two years of additional relevant work experience that was gained after obtaining a bachelor’s degree may be accepted in lieu of advanced degree.

Experience:

Required:

• A minimum of five years of professional experience in information technology management and business operations in a large international organization and/or corporation
• Experience in Digital transition process
• Certification and/or proven experience in Business Analytics
• Certification and/or proven experience in Cybersecurity
• Certification and/or proven experience in Information Security, ICT Audit and Risk Management
• Certification and/or proven experience in Networks Management
• Certification and/or proven experience in ICT service management
• Proven leadership and experience in managing a team.

Desirables:

• Certification and/or proven experience in PCI compliance
• Experience in a UN organization
• For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable.

Language: Fluency in English is required. Proficient in Spanish and/or Portuguese as the post will require a commitment to achieve fluency in Portuguese (if not already acquired).

Desirables:

• Developing country work experience and/or familiarity with emergency.
• Experience in a UN organization is an asset. 

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

• Builds and maintains partnerships (2)
• Demonstrates self-awareness and ethical awareness (2)
• Drive to achieve results for impact (2)
• Innovates and embraces change (2)
• Manages ambiguity and complexity (2)
• Thinks and acts strategically (2)
• Works collaboratively with others (2)
• Nurtures, leads and manages people (1) 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable afro-descendants, indigenous, LGBTQIA+ and other minorities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.