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Communications Clerk, NPSA4 - DS Kyiv, Ukraine - National Position

Kyiv

  • Organization: UNDP - United Nations Development Programme
  • Location: Kyiv
  • Grade: Administrative support - NPSA-4, National Personnel Services Agreement
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
  • Closing Date: 2024-12-27

Background

 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

 
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

 

Office/Unit/Project Description 

Since the full-scale military aggression by Russian forces in February 2022 (hereafter, the “war”), Ukraine has been facing unprecedented threats to human security--- thousands of women, men, and children have lost their lives, all sorts of life-line infrastructures have been destroyed, and millions of people have been forced to leave their homes. There are no prospects for a ceasefire or peace in near future and the negative impacts of the war in Ukraine have been spreading to global peace and security. 

To maximise positive results for transformational recovery under the recovery framework of UNDP Ukraine, UNDP Country Office (CO) in Ukraine has been implementing multi-sectoral projects and programmes, focusing on the 6 priority thematic areas for the project outputs, based on the three principles of human security, namely, 1) infrastructure restoration; 2) mine action & victim assistance; 3) debris removal and recycling; 4) Economic revitalization; 5) government Recovery Coordination and 6) access to justice and human rights, among other social and economic supports for recovery. 

To maintain and strengthen partnerships for these programmes and projects, effective communications and public relations on the activity progress and results is critical for donor partners, project counterparts as well as the general public in Ukraine. UNDP is also integrating communication efforts into the project activities to promote policy advocacy for UNDP’s development agenda.  To this end, UNDP seeks for qualified personnel for the position of Communications Clerk to assist the CO projects in the design, management and implementation of the Country Office communications and publication strategies. 

The incumbent will accelerate gender equality and women’s empowerment with all implementations and promote UNDP’s mandate as a gender-responsive organization with zero tolerance to any kind of discriminatory and abusive behaviour, including sexual harassment, sexual exploitation and abuse.
 

Scope of Work

Supports the Communication and Outreach in the project:

  1. Support adequate and positive communication of the Project’s highlights and success stories.
  2. Support the process of promotion, advocate and awareness raising around the project activities, results, flagship initiatives through a variety of communication means, such as roundtable discussions, press conferences, briefing sessions, interviews, report launches, etc.
  3. Provide inputs to personnel on identification of storylines for publications, and articles on achievements and progress of the Project and activities.
  4. Support public messaging and media outreach. Provide inputs for briefing materials, talking points, and op-eds, as requested.
  5. Assist in translation, adaptation, or rewriting of information received for the local context. Support in preparation of relevant background documents and organization of donor and corporate missions, as well as organization of audio-visual and media coverage of the Project activities and achievements.
  6. Ensure that a library of reference materials, such as communications tools, booklets and photographs of project activities, is established, regularly updated, and documented in a way that is easy for retrieval.
  7. Brief the Project Manager regularly on ongoing communications and outreach activities, and support coordinating efforts to follow up on identified communications/outreach needs, and potential opportunities for improving the Project’s visibility.
  8. Keep a database of contacts of various individuals, groups, and organizations, whose support is essential to the achievement of communication objectives.

Content Creation and Dissemination:

  1. Support in gathering required inputs and information required for production of relevant publications, as well as support dissemination of these publications and resources among Project’s main stakeholders.
  2. Support coordination with relevant units and personnel to ensure that the Project’s achievements are communicated to the relevant stakeholders in an effective and timely manner.
  3. Support in drafting and publishing of proper messages for UNDP website and social networks, in a timely manner, reflecting UNDP’s corporate branding and visibility and stakeholder/partner branding requirements.
  4. Support developing and designing thematic information, and communications/outreach materials for the Project to ensure their good quality.
  5. Support with identification of and reporting on best practices and lessons learned for the Project.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

 

Institutional Arrangement

Under the guidance from the Project Manager and in close collaboration with Country Office communications unit,

Communications Clerk will be responsible for the support in formulation and implementation of internal and external communications/outreach activities for the Project. 
 

Core Competencies
 
 
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

 
 
 
 
 
 
 
 
 
 
 
Cross-Functional Competencies
 
Thematic Area Name Definition
Business Management  Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
  • Provide inputs to the development of customer service strategy. 
  • Look for ways to add value beyond clients' immediate requests. 
  • Ability to anticipate client's upcoming needs and concerns.
Business Management Communication
  • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels.

 

Business Management Digital Awareness and Literacy
  • Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
Communications  Digital asset management
  • Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media 

 

Communications  Multimedia writing/editing
  • Ability to create and/or edit written content for multimedia 

 

Communications  Social Media management
  • Ability to represent and promote the UNDP brand in virtual communities and networks 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Minimum Qualifications of the Successful NPSA

 
Min. Education requirements
  • Secondary Education is required. 
  • University degree (Bachelor´s degree) in Communications, Journalism, Advertising, or related field will be given due consideration but not a requirement.
Min. years of relevant work experience  Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of relevant experience in communications, public relations and/or administration. 

Required skills and 

competencies

Experience in the use of computers, office software packages (MS Word, Excel, etc), database packages, and web-based management systems such as ERP.
Desired skills in addition to the competencies covered in the Competencies section
  • Experience and skills in report writing, editing, and designing presentations.
  • Prior experience of implementing communications activities for an international organization, NGO and donor funded projects/programmes.
  • Proven expertise in developing and implementing communication strategies for organizations and projects.
  • Strong experience in designing and executing communication campaigns, including collaboration with mass media.
  • Experience and skills in content creation and social media management, including writing publications, video production, and photo editing
Required Language(s)  Fluency in English and Ukrainian is required.
Professional Certificates N/A
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Disclaimer

 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

 
Applicant information about UNDP rosters

 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 
Non-discrimination

 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 
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