Security Operations Center Analyst

Port-au-Prince

Organization: UNDP - United Nations Development Programme
Location: Port-au-Prince
Grade: Junior level - NPSA-8, National Personnel Services Agreement
Occupational Groups:
- Operations and Administrations
- Security and Safety
Closing Date: 2024-12-21

Background

Le PNUD s’engage à recruter un personnel divers en termes de genre, de nationalité et de culture. Nous encourageons de même les personnes issues des minorités ethniques, des communautés autochtones ou handicapées à postuler. Toutes les candidatures seront traitées dans la plus stricte confidentialité.

Le PNUD ne tolère pas l’exploitation et / ou les atteintes sexuelles, ni aucune forme de harcèlement, y compris le harcèlement sexuel, et / ou toutes formes de discrimination. Tous/tes les candidats/tes sélectionnés /ées devront ainsi se soumettre à de rigoureuses vérifications relatives aux références fournies ainsi qu’à leurs antécédents

Job Purpose and Organizational Context

The Department of Safety and Security (UNDSS) is tasked with providing leadership, operational support, and oversight for the United Nations Security Management System (UNSMS) on a global scale. As a leader in security risk management principles, UNDSS facilitates the safe and effective execution of United Nations programs and activities, even in the most complex and challenging environments, while optimizing valuable resources. The Department operates with a clear mission: to support United Nations system programs through dependable leadership and security solutions. This position is based in Haiti

Duties and Responsibilities

The Security Operations Center Analyst in Port au Prince falls under the responsibility of the SOC Analyst and supports all UNSMS personnel in Haiti by effectively monitoring radio and other telephonic communications systems in case of an emergency. The SOC Analyst provide a variety of services including vehicle tracking, radio checks, disseminating security broadcasts/advisories/daily security report/weekly security report, transmitting, and receiving radio messages, etc. the incumbent will be responsible for the following duties:

Provide technical supervision to all radio operator personnel.
Provide administrative advice to radio operators in close collaboration with other units.
Ensure radio rooms are fully operational 24/7/365.
Ensure that communication systems are always monitored (HF, VHF, satellite phone, cell, email).
Receive, record and broadcast messages; monitoring/follow-up of field missions; maintaining radio equipment; inventory of radio equipment.
Ensure that the logbook is kept up to date and accurate.
Properly inform team members; Provide assistance to all BINUH and UN AFP personnel
Monitor security conditions and notify staff of all security advisories.
Report any irregularities to his supervisor and the applicable chain of command.
Assist in the professional training of national radio operators.
Conduct as requested by the Security Section all communication controls requested.
Ensure proper radio procedures are followed.
Prevent and report any misuse or damage to communications equipment.
Ensure that all radio station attendances are recorded and maintain proper work discipline.
Ensure all relevant contact details/directories are posted.
Maintain a training/coaching record
Report any breach of discipline.
Maintain Radio Room equipment in good working order.
Prepare radio operator assessments.
Ensure that contact lists are developed and kept up to date.
Prepare and maintain all emergency numbers.
Produce and update staffing schedules and attendance documents in accordance with approved practices and guidelines.
Prepare the preliminary and monthly timesheet for the regional office
Maintain a register and update the regional master list of employees.
Check and file various documents such as daily staff logs, daily operational reports (DOR), V-tracking sheets and FTS checklists.
Manage radio room inventory for office equipment, supplies and accessories monthly.
Maintain and validate current inventory lists on an ongoing basis.
Ensure that forms used in daily operations are up to date and available.
Verify that telephone lists, call signs, room assignment chart or other reference lists used at the radio room are maintained and up to date.
Review cellular and satellite phone call logs and ensure they are properly and accurately completed.
Keep radio operators up to date with all information provided
Review and verify daily Radio Room briefings and ensure entries are made as instructed and are accurate.
Provide guidance and on the completion of debriefing reports, daily radio check reports, or any other duties during daily operations.
Perform routine tasks and processes.
Preparation and completion of weekly report and monthly report.
Complete work orders and requisitions and follow up to ensure that work or materials have been completed or received on time and according to instructions.
Perform radio operator duties.
Perform other duties as identified by supervisor

Institutional Arrangement

The Security Operations Center Analyst SOC Analyst reports directly to the assigned international security officer/Duty Officer.

Competencies

Core

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area	Name	Definition
Business Management	Communication	Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media and other appropriate channels
Business Management	Customer Satisfaction/Client management	Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.
Business Management	Operations Management	Ability to effectively plan, organize, and oversee the Organization beyond processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms
Security Services	Security advice, planning and coordination	Ability to provide with authoritative advice and guidance on security management, plan and coordinate security activities
Security Services	Security information management	Analytical capabilities to process diverse security information and develop recommendations
Security Services	Security risk management	Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans
Security Services	Physical/premises security design, implementation and management	Ability to conduct accurate premises assessments on UN facilities to ensure appropriate mitigation measures are in place. Ability to design, support the implementation and test physical security systems for UNDP premises

Required Skills and Experience

Min. Education requirements	Advanced University Degree (master’s degree or equivalent) in Political Science, Security Management, Management or a relevant related field is required, OR A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. Previous training experience such as teaching is an asset.
Min. years of relevant work experience	Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in security or related field of work.
Required skills	Proven Knowledge of the use of radio communications and conventional office equipment is mandatory. Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.
Desired skills in addition to the competencies covered in the Competencies section	Prior experience with an international NGO is desirable Previous experience working in a conflict/post-conflict or crisis environment is an asset. Previous experience working for a United Nations organization with knowledge of the UN Security Management System as well as UNDP business, operations and programming cycle and Country Office structure/roles and responsibilities is an asset.
Language(s)	Fluency in both oral and written communication in French and Creole is required. English is desired
Professional Certificates	N.A

Disclaimer

Female applications are strongly encouraged.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. NPSA are recruited locally .

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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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