Head, Infrastructure and Platforms

ABOUT MASTERCARD FOUNDATION

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.

If you are an experienced professional in infrastructure and platforms looking to increase your impact, read on!

THE OPPORTUNITY 

Reporting to the Senior Director, Digital and Technology, the Head, Infrastructure and Platforms will drive value for the Foundation through the effective provision, deployment, and management of its applications and infrastructure. You will collaborate with cross-functional teams to develop and manage digital solutions that enhance operational efficiency and amplify the Foundation’s impact, furthering the achievement of its 2030 vision.

The successful candidate will be based in Canada or in any of our offices in Africa (Kenya, Nigeria, Uganda, Senegal, Rwanda, Ethiopia, or Ghana).

WAYS YOU CAN CONTRIBUTE

• Oversee and maintain software applications to ensure optimal performance, reliability, security, and alignment with the Foundation’s objectives.
• Manage the configuration and deployment of virtualized computing resources, storage, networking, and other IT components across cloud environments and traditional system infrastructures.
• Oversee IT infrastructure implementation and optimization, including servers, storage, and network solutions, to ensure reliable, secure, and scalable connectivity for business operations.
• Ensure robust and secure network infrastructure to support seamless communication among staff and stakeholders and provision resources, services, or data to other devices over a network.
• Oversee the management and optimization of desktop environments and collaboration tools to facilitate effective communication and resource sharing within the Foundation.
• Collaborate with key stakeholders across the Foundation and DDIT Function to drive the adoption and integration of digital tools and processes, leading to improved user experiences.
• Work closely with User Technology Solutions and Digital Enablement teams to optimize the end-to-end solution lifecycle and user experience for Foundation stakeholders.
• Manage direct reports by providing guidance, coaching, and mentorship while overseeing their performance and capacity in compliance with the Foundation’s management policies and procedures.

WHO YOU ARE

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• Minimum of 15 years of experience in infrastructure and platform management within a large-scale enterprise environment or non-profit organization.
• Deep understanding of infrastructure technologies and platforms, including cloud computing, networking, servers, storage, and security, with proven hands-on expertise in designing, implementing, and managing these systems.
• Demonstrated experience managing complex digital and IT infrastructure projects and initiatives within scope, budget, and timeline constraints from inception to delivery.
• Strong leadership and management skills with the ability to inspire teams, foster collaboration, and drive results in a fast-paced and dynamic environment.
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends and insights, and make data-driven recommendations.
• Excellent verbal and written communication skills with the ability to effectively communicate complex digital concepts to non-technical stakeholders.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.

Deadline for Applications is January 6, 2025.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
Follow the Foundation on Twitter at @MastercardFdn

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