Information Systems Assistant

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts.

Assignment is with family (Kinshasa)

Until 30 June 2025, with possible 1 year extension until 30 June 2026, depending on the availability of funds and satisfactory of performance.

Under the direct supervision of the ICT Operations Officer, the duties of the Information Systems Assistant will include but are not limited to the following:

Provides a full range of technical assistance in the area of video conferencing and support of camp security/CCTV systems:

• Develop design concepts, specifications and provide subject matter expertise for Physical Access Control, Video Surveillance and Analytics, Perimeter Intrusion Detection, and other physical security protection systems.
• Provide support to simultaneous Interpretation (RSI) platforms, Audio Visual (AV) Distribution and Control, AV Broadcasting and Recording Systems, Web Streaming, Video Conferencing & Digital Signage.
• Develop and design concepts, specifications and expertise in conferencing systems both audio and video conferencing technologies.
• Assist in the implementation of all Physical Security System projects, policies, and procedures within their area of responsibility.
• Take hands-on lead in developing, installing, implementing, and managing integrated security solutions.
• Resolve complex system issues related to physical security systems and infrastructure.
• Troubleshoot system performance issues, perform preventive maintenance actions, and implement corrective actions.
• Provides physical security recommendations to meet and maintain compliance with organization and industry security standards.
• Prepare, maintain and update electronic inventories of security hardware, software, product documentation and project drawings.
• Train end-users on security system operation and other system support personnel.
• Participates in the security incident response activities related to the conference services equipment and the CCTV system; assists in the implementation, operation and maintenance of security controls; performs regular vulnerability assessments of production systems to identify weaknesses as well as to determine the need for updating systems with fixes and patches.
• Performs other related duties as required.