Knowledge Management Senior Officer
Yangon
- Organization: UNOPS - United Nations Office for Project Services
- Location: Yangon
- Grade: Junior level - LICA-9, Local Individual Contractors Agreement
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Occupational Groups:
- Education, Learning and Training
- Closing Date: Closed
Functional Responsibilities
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Contribute to the formulation and implementation of LIFT’s Knowledge Management strategy, ensuring its integration into LIFT’s broader 2024-2028 Strategy.
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Analyze current knowledge management needs, opportunities, and challenges within LIFT and propose solutions that align with strategic goals.
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Collaborate with the Deputy Fund Director and LIFT Senior Management Team to incorporate KM practices into LIFT's planning, execution, and evaluation processes.
2. Knowledge Capture and Documentation
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Provide substantive input to the development of frameworks and tools for capturing lessons learned, good practices, and innovations from LIFT programs and initiatives.
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Supervise the process of documenting and synthesizing critical knowledge, ensuring that key lessons and insights are stored in accessible formats for future use.
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Evaluate the relevance and applicability of existing knowledge products, making recommendations for revisions and improvements as necessary.
3. Knowledge Sharing and Stakeholder Engagement
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Lead the development and management of Communities of Practice (CoPs) and KM networks to facilitate knowledge exchange and peer learning across LIFT and with external partners.
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Engage with internal and external stakeholders to promote knowledge sharing and ensure that LIFT’s knowledge management systems are aligned with global best practices.
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Provide expert advice and guidance on the integration of KM tools and resources into LIFT’s operational workflow.
4. Organizational Learning and Capacity Building
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Contribute to the development of capacity-building plans aimed at strengthening LIFT’s staff capabilities in knowledge management and organizational learning.
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Analyze existing learning processes within LIFT, identify gaps, and propose improvements that enhance the ability of teams to capture and apply knowledge in project design and delivery.
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Support the design and delivery of training initiatives to build the capacity of LIFT staff in the use of KM systems and tools.
5. Monitoring, Evaluation, and Continuous Improvement
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Contribute to the development of a KM monitoring and evaluation (M&E) framework to assess the effectiveness of knowledge management initiatives.
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Analyze the performance of KM activities and identify opportunities for improvement or adaptation to new circumstances.
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Provide recommendations for scaling best practices, optimizing KM systems, and improving organizational learning outcomes.
Education/Experience/Language requirements
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A Master’s degree preferably in Knowledge Management, Information Science, Communications, Business Administration, or similar fields is required.
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A first-level university degree (Bachelor's), preferably in the above fields with two (2) additional years of relevant experience, could be considered in lieu of a Master´s degree.
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A minimum of 2 years of experience in knowledge management, information management, project management, communications, or similar fields is required.
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Experience in designing or delivering learning, capacity building, or similar activities/initiatives is required.
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Experience in managing innovation processes or platforms is desirable.
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Experience working with the UN or international organizations is highly desirable.
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Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required.
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Fluency in written and spoken English is essential.
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Proficiency in Burmese is required.
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Proficiency in other Myanmar languages is an asset.