Protocol Assistant
Amman
- Organization: IRC - International Rescue Committee
- Location: Amman
- Grade: Level not specified - Level not specified
-
Occupational Groups:
- Administrative support
- Closing Date: Closed
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Background/IRC Summary:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
The International Rescue Committee began relief operations in Jordan in 2007. Working together with six national and international organizations, and 19 community-based organizations, the IRC has provided 20,000 vulnerable Iraqi refugees with humanitarian assistance, mental health support and informal education.
The Shared Services Unit
The Shared Services Unit (SSU) is an operational centre of excellence providing workplace solutions and operational support to the hosted units and country program based in Amman. The SSU was set up to inject energy and synergy with the objective of providing succinct support services to the IRC entities hosted in Amman. Currently, the MENA (Middle East and North Africa) regional office, Jordan Country program, Syria - Amman Office, and the Occupied Palestine Territory (OPT) emergency response are all hosted and supported by the Shared Services Unit (SSU), which is currently providing operational support to a total of over 200 staff members. The objective of the SSU is to eliminate duplication and leverage on economies of scale to provide efficient and effective services to its stakeholders.
Job Overview/Summary: The Administrative Assistant/Protocol will report to the Protocol Officer and will support them in all government interfacing protocol responsibilities. This includes supporting the IRC’s compliance with government regulations and laws.
Major Responsibilities:
1.Support and assist the Protocol Officer with all government-related requests in person and remotely.
2.Accompany the expat staff and their recognized dependents for medical tests.
3.Prepare the documents and letters for all the processes related to governments, Ministries, and authorities.
4.Schedule the medical tests for the expat staff and their recognized dependents in coordination with the Protocol Officer, the staff members, the drivers, and the medical facilities. Accompany the staff members and their dependents to the tests as needed.
5.Manage the delivery and submission of documents between government entities, staff members, and IRC offices.
6.Support the notarization of letters from the bank and obtain necessary signatures.
7.Support incoming and outgoing shipment requests and arrange the necessary documentation for customs clearance.
8.Support the payment process and deposit requests for official processes.
9.Process pre-arrival/e-visa requests on behalf of IRC travelers.
10.Act on behalf of the Protocol Officer during their absence.
11.Track and record the status of the government processes, registry, related payments, etc.
12.Maintain an updated archive of staff legal documents.
Key Working Relationships:
Position Reports to: Protocol Officer
Position directly supervises: N/A
Indirect Reporting: N/A
Minimum Qualifications:
Job Requirements:
Education: High School diploma or above
Work Experience:
•Minimum of 2 years of professional experience in office administration and government liaison with an international NGO.
•Extensive and demonstrated experience working with government entities and Jordan regulations and legislations.
Demonstrated Skills and Competencies: Self-motivated, honest, highly responsible, punctual, ability to improvise and be flexible when needed, working under pressure.
Excellent communication skills both verbally and in writing.
Language Skills: very good in Arabic and English
Certificates or Licenses:
•A driving license is a must
•Proficiency in Microsoft Office
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
This vacancy is now closed.