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Project Assistant

Sarajevo

  • Organization: UNDP - United Nations Development Programme
  • Location: Sarajevo
  • Grade: Administrative support - NPSA-5, National Personnel Services Agreement
  • Occupational Groups:
    • Administrative support
    • Project and Programme Management
  • Closing Date: 2025-02-09

Background

 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) is the UN’s global development network, working in 177 countries and territories. In Bosnia and Herzegovina, UNDP is committed to helping the country through strengthened national and local capacities to carry out political, economic and social reforms and promote development. In the programmatic period 2021-2025, United Nations Sustainable Development Cooperation Framework will guide the work of authorities in Bosnia and Herzegovina (BiH) and the United Nations (UN). Commitment to work together and achieve priorities in BiH is expressed by: The 2030 Agenda for Sustainable Development and selected Sustainable Development Goals (SDGs), future accession to the European Union, Economic Reform Program of Bosnia and Herzegovina 2023-2025, and the human rights commitments of BiH, including other agreed international and regional development goals, and treaty obligations and conventions.

As part of the UNDP BiH’s Good Governance’s portfolio, The Economic Governance for Growth Project seeks to contribute to economic growth and entrepreneurship development, improving economic governance and fostering the growth of market-oriented capabilities for a knowledge-based economy.

Under the overall supervision of the Project Manager, the Project Assistant will provide support services ensuring high quality, accuracy, and consistency of work. Project Assistant will be responsible for technical and logistical assistance to Project Manager and Project Team while implementing activities under the second phase of the Economic Governance for Growth (EGG) Project. 

The incumbent will be based in UNDP BiH office in Sarajevo.

 
Duties and Responsibilities
 
Overall technical, administrative, and logistical support to EGG Project activities with following expected results
  • Assist the Project Manager and Project Officers in the implementation of technical and operational activities for the preparation of the outputs; 
  • Review technical and support information on relevant studies, projects and initiatives that may contribute to the Project activities; 
  • Participate in the planning, organizing and execution of Project activities;
  • Organize and coordinate seminars, training activities, workshops, site visits and other exchange and facilitation events for stakeholders;
  • Organize travel and other logistics arrangements, in line with the project’s work plan.
  • Organize and coordinate information exchanges both internationally and between participating institutions;
  • Maintain the Project’s files and supporting documentation for payments;
  • Draft routine official correspondence and assists in the preparation of various reports.

Support to the Project Team in implementation of EGG Project business processes with following expected results

  • Assist the Project Manager and Project Officers in the selection process of the consultants to be hired by the Project according to the rules and procedures established by UNDP;
  • Prepare the payment requests as authorized by the Project Manager;
  • Organize translation and interpretation services in accordance with business processes.

Support to Business Process Quality Assurance with following expected results:

  • Facilitate that business processes followed by the Project are in line with the UNDP rules and regulations, policies, and internal control framework;
  • Assist in timely reporting and participate in the drafting of the administrative, technical and financial reports;
  • Assist the Project Manager in implementation of monitoring and evaluation plan.

Support to the Project Team in effective mainstreaming of gender equality with following expected results:

  • Provide effective support in mainstreaming gender equality in the projects implementation and makes sure that knowledge on gender equality is incorporated in the project’s knowledge management activities and products;
  • Provide effective support to the Project Manager in incorporating gender equality in all the areas of implementation of projects components, in the organization of the project evaluations and audits;
  • Ensure that all collected data related to the project are gender and age disaggregated and evaluated from the gender point of view.

Knowledge Management

  • Participate in training on internal procedures for the project staff and provide support to the organization of training and other capacity building activities as needed;
  • Make sound contributions to knowledge networks and communities of practice;
  • Maintain organized records of project data, field activities, case studies, human-interest stories, photographs, and other relevant documents that can be drawn upon in support of knowledge sharing and advocacy.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.         

Competencies

 
Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

 

Cross-Functional & Technical competencies 

Thematic Area Name Definition
Business Direction and Strategy Business Acumen Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome. Ability to make good judgments and quick decisions within such frameworks. Knowledge and understanding of the operational frameworks in the organization.
Business Management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.
Business Management Communication

Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and 

choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Direction and Strategy Negotiation and Influence Reach a common understanding/agreement, persuade others, resolve points of difference through a dialogue, negotiate mutually acceptable solutions and create ‘win-win’ situations.
Business direction and strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Digital   Tech Literacy

Ability to apply new digital tools or adapting their original use to create new insights, fresh perspectives or develop solutions.

Understand the potential as well as the limitations of certain technological developments; being able to identify how technology can add value when it's used as a "means to an end".

Data Data Analysis Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making

 

 
 
Required Skills and Experience

 
Min. Education requirements
  • Secondary education is required.
  • University degree (Bachelor´s degree) in Public Administration, Economics, Law, Political Sciences, Social Sciences or related field will be given due consideration but it is not a requirement.
Min. years of relevant work experience 
  • Minimum  five years (with Secondary education) or two years (with University degree) of relevant administrative or project experience;
Required  skills 
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages, experience in handling of web-based management systems.
Desired skills in addition to the competencies covered in the Competencies section
  • Experience working in an international setting.
  • Experience in preparation of financial reports and overviews 
  • Experience in support of implementation of business processes and quality assurance of business processes.
  • Experience in technical, administrative, and operational support to project implementation.
  • Experience in communication with stakeholders/beneficiaries.
Required Language(s)  Fluency in English and Bosnian/Croatian/Serbian language is required.
Professional Certificates N/A
 
Applicant information about UNDP rosters
 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
 
Non-discrimination
 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

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