Consultant - Leadership excellence flagship program Delivery and stakeholder engagement

Purpose of consultancy

The WHO Academy will deliver advanced digital and in-person learning to health policy practitioners, health workers and WHO workforce. The WHO Academy will organise upon request of the Director General, a series of masterclasses for all senior managers in the organisation. The rationale behind developing a comprehensive leadership learning programme stems from the recognition that the success of the organization relies heavily on the capabilities and competencies of its leadership cadre. This includes strengthening the WHO leadership team’s capacity to facilitate and mediate conversations, manage difficult conversations and lead with empathy. The programme targets around 255 WHO Representatives (126) and D1-2 Directors (129) in regional offices and headquarters for the initial batch. This leadership programme will be a collaborative effort between the WHO Academy, WHO’s Department of Human Resources and Talent Management (HRT), and the Director-General's Office (DGO).

Background

The World Health Organization's Academy (‘The Academy') is a new state-of-the-art learning institution that aims to revolutionize lifelong learning for health impact and reach million learners around the world. Based in Lyon, France, the Academy Campus will offer a wide range of learning modalities (on-line, face-to-face and blended); digital, in-person learning via the hub in Lyon or through the campus network, as well as portable learning laboratories designed for contexts where participants cannot travel or access the digital learning platform. The Academy is an integral part of the WHO under the management authority of the Director-General. The overall goal of the Academy is to advance the learning and human development component of WHO's General Programme of Work (GPW) and health sustainable development goals. More specifically the Academy will: enhance the competencies of millions of people through cutting-edge digital learning and hybrid learning, including leaders, practitioners, catalysts and lay people.

Deliverables

• Objective 1: Masterclass, assessments, Capstone Projects, and Seminar Delivery
  • Up to 7 Masterclasses: Tailored to Phase 2 objectives, in collaboration with the WHO Academy delivery team, ensuring masterclasses are delivered for high-level senior leaders.
  • Delivery Modalities: Collaborate to define and adapt the modality of each session to suit the regional/country context, ensuring that the content aligns with local needs and dynamics.
  • Seminar Facilitation and Moderation: Actively participate in facilitating and moderating sessions, including 1 seminar at the Academy premises for the Leadership Excellence Programme, in collaboration with WHO regional offices.
• Objective 2: Training Program Implementation Guidelines
  • Implementation Guidelines and Process Documentation Delivered: Develop and submit comprehensive guidelines and process documentation to ensure a coordinated and seamless delivery of the Leadership Excellence training program in Phase 2.
  • Gap Analysis and Feedback Report: Provide a report on gap analysis from Phase 1, along with actionable recommendations to address stakeholder needs and improve program effectiveness for Phase 2.
• Objective 3: Coordination and Stakeholder Engagement
  • Leadership Excellence Program Coordination: Serve as the focal point for WHO Academy, ensuring the effective coordination and delivery of the Leadership Excellence training programs, and proactively enhance engagement and improve the quality of the program.
  • Leadership Content Enhancement: In partnership with WHO regions, adapt and tailor some part of the program on leadership diplomacy specifically for senior leaders, ensuring the material is customized to align with regional contexts and needs.
  • Network/Community of Practice Established: Build and foster a network or community of practice for WHO senior leaders, facilitating ongoing collaboration and knowledge sharing.

Qualifications, experience, skills and languages

Educational Qualifications

Essential:

• University degree in business administration, education, social sciences, public health, or a related field.

Experience

Essential:

• At least 5 years of relevant experience in:
  • Training design, learning delivery, or implementation, preferably in an international or health-focused organization;
  • Senior leadership or management roles;
  • Leadership learning;
  • Organizing events for senior management.

Desirable:

• Experience in agile management and project management.
• Experience in needs assessment.
• Experience in learning and capacity building.

Skills/Knowledge

Essential:

• Strong ability in facilitation of high-level events
• Strong organizational skills
• Strong networking skills
• Proven competency in leadership training

Languages and level required

Essential:

• Expert knowledge of English

Desirable:

• Intermediate knowledge of French

Location

Offsite: Home-based

Travel

The consultant is expected to travel.

Remuneration and budget (travel costs are excluded)

Remuneration

Band level B: USD 7,000 - 9,980 per month

Living expenses (A living expense is payable to on-site consultants who are internationally recruited)

N/A

Expected duration of contract

6 months

Additional Information:

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO's operations please visit: http://www.who.int.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
  Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
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