Digital Marketing Advisor

Starting Date / Initial Contract Details

July 2025. Full-time, Open-ended

Role Summary

We're seeking a professional to develop and drive Medair's global digital strategy, enhancing brand awareness and building an online community. The role involves managing digital presence across websites, social media, and advertising. Key responsibilities include email campaigns, acquiring supporters, and driving online donations.

Project Overview

Medair's Global Support Office (GSO) oversees operational guidance, fundraising, and recruitment for humanitarian programs worldwide. The Communication and Marketing team amplifies awareness of Medair's mission through digital platforms, media, and events. By engaging supporters, the team strengthens connections and fosters interest in Medair's humanitarian efforts, expanding our global impact.

Workplace & Conditions

Swiss or eligible EU citizens, or those with a valid work permit for Switzerland. This is a Global Support Office (GSO) based position in Lausanne, Switzerland.

Responsibilities

• Website Management: Plan, implement, and upgrade the organisation's website to ensure consistent branding and messaging across all online platforms.

• SEO and UX: Develop and implement SEO strategies, and continuously improve user experience assets in line with organisational goals.

• Digital Campaigns and Fundraising: Develop and manage digital marketing and fundraising strategies, including email marketing and paid media campaigns, to drive traffic and increase donations.

• Digital Content: Oversee the creation and optimisation of digital content, including social media posts and website updates. Manage and support junior digital marketing team members.

• Performance and Compliance: Track website performance using analytics tools, ensure compliance with laws, and manage online fundraising targets and ROI.

Qualifications, Experience & Technical Competencies

• Degree in Communication, Fundraising, Digital Marketing with related work experience

• Proficiency in Google analytics, SEO, Webflow Pardot and campaign monitor

• Proficiency in marketing automation technology including Salesforce and Pardot

• Hands-on experience with HTML, content management systems & online task management tools (Jira, Trello, Box, etc.)

• Strong working knowledge (written and oral) in English & French, German and/or Dutch an asset

Behavioural Skills

• Strong servant leadership skills with a consultative management style

• Capacity to work under pressure and manage personal stress level to deliver according to set targets

• Flexible to adjust with internal and external changes, comfortable with dealing with different colleagues as projects require

• Able to oversee multiple tasks, prioritising and delegating as required

• Be accountable, strong project management & communication skills

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Team Spiritual Life

Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.

Before you apply

Please ensure you are fully aware of the:

1. Medair organisational values.

1. Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.

1. Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

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