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Consultant for Facilitate the Competency Based Couse for Health Workers

Cairo

  • Organization: WHO - World Health Organization
  • Location: Cairo
  • Grade:
  • Occupational Groups:
    • Public Health and Health Service
    • Human Resources
  • Closing Date: 2025-05-11

1.Area of expertise:Competency Based Couse for Health Workers Providing Services trainer

2.Purpose of consultancy

To prepare for and facilitate the Competency Based Couse for Health Workers Providing Services to Refugees and Migrants’ master training of trainers to be piloted in Jordan and then rolled out in Iraq, Lebanon, Oman and Tunisia.

3.Background

The Health and Migration Programme (HMP) of the World Health Organization (WHO), in close collaboration with the Health Workforce Department, has developed the Refugee and Migrant Health: Global Competency Standards for Health Workers. These standards aim to strengthen the capacity of health workers to provide equitable, culturally appropriate, and person-centered healthcare for refugees and migrants.

The primary objectives of the Competency Standards are:

·Enhance healthcare delivery for refugees and migrants.

·Ensure culturally appropriate and person-centered care.

·Adapt standards to diverse healthcare settings while maintaining core expectations.

Following the global launch of the Competency Standards, WHO is advancing structured training initiatives at international and regional levels. These initiatives aim to provide comprehensive training and resources to healthcare workers globally. At the EMR level, this consultancy will focus on regionalizing the curricula and facilitator’s guide through content adaptation. This will allow for a better focus on issues pertaining to refugees and migrants in the Eastern Mediterranean Region.

A key priority is building the capacity of local trainers through Training of Trainers (ToT) programs, enabling sustained cascade trainings within host countries and across the region. Jordan, given its extensive experience in refugee response and its strategic location, will host a pilot of the ToT workshop. This will serve as a model for national and regional replication of the training programme.

Expected outcomes of the Competency Standards training:

·Improved healthcare services for refugees and migrants

· Enhanced capacity of health workers in delivering culturally appropriate health services.

·Successful adaptation and implementation of Competency Standards in the EMR.

· Establishment of a robust network of trained facilitators from within WHO.

4.Deliverables

Develop contextualized content based on global Competency Standards training to be delivered in the Region and piloted as TOT in Jordan.


Deliverable 1.1: review all Competency Standards training packages available from IOM and UNHCR and ensure that any areas not covered in the WHO Competency Standards training is included.

Deliverable 1.2: Develop training curriculum package, based on the global facilitator’s manual for the pilot training of Competency Standards training on refugees and migrant health.

Deliverable 1.3: Coordinate with IOM and UNHCR and Country Offices to ensure case studies and materials are culturally appropriate and pertinent to the context of the Region and ensure their buy in.

Output 2: Participate in and facilitate training pilot sessions in accordance with the agenda and collect feedback from participants and organizers on the curriculum and facilitator’s guide

Deliverable 2.1: Conduct pilot training for the Competency Standards training workshops and take feedback from the participants on the content and design of the workshop.

Output 3: Prepare a comprehensive report on the outcomes of the pilot trainings and prepare recommendation for way forward as well as finalize the training package in English, Arabic and French (translations will be outside the scope of this consultancy).

Deliverable 3.1: Technical Report on the trainings and finalize the Competency Standards training package.

5.Qualifications, experience, skills and languages

Educational Qualifications:

Essential: Advanced university degree in health promotion, health systems, public health, medical degree, international studies.

6.Experience

5 to 10 years of relevant experience in public health programmes, health education/training, heath systems.

Essential: International experience is a requirement for international consultancies.

Desirable:

·Work experience in WHO or another international public health organization.

·Familiarity with the WHO’s Competency Standards and migrant and refugee health.

7.Skills/Knowledge

·Ability to present and train adults.

·Ability to structure and coordinate meetings to ensure positive outcomes for the targeted audiences.

·Ability to develop communication plans.

·Ability to work both independently and in a team setting.

·High sense of responsibility for timely and quality delivering.

·Ability to work under pressure with conflicting priorities.

·Strong client focus.

8.Languages and level required

Excellent knowledge of English, Arabic and French language.

9.Location

Cairo, Egypt

10.Travel

Travel will be required.

11.Remuneration and budget

Remuneration: Band level B

Additional Information:

·This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

·Only candidates under serious consideration will be contacted.

·A written test may be used as a form of screening.

·If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

·For information on WHO's operations please visit: http://www.who.int.

·The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email toreasonableaccommodation@who.int

·An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

·WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

·WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

·Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.

·WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

·Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

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The purpose of this vacancy is to develop a list of qualified candidates for inclusion in the advertised roster. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments; however, contracting of rostered candidates is not guaranteed.

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