Human Resources Coordinator (For Internal Candidates Only)
Baghdad | Mosul | Kirkuk | Erbil
- Organization: IRC - International Rescue Committee
- Location: Baghdad | Mosul | Kirkuk | Erbil
- Grade: Mid level - Mid level
-
Occupational Groups:
- Human Resources
- Managerial positions
- Closing Date:
The HR Coordinator is accountable for providing strategic and operational leadership to the HR function supporting over 100 staff in Iraq Country Program across multiple geographical locations such as Erbil, Kirkuk, Anbar, Mosul, Baghdad and the south. S/he will lead an HR team to ensure the effective delivery of key HR services including staff recruitment, contracts management, orientation, learning and development, performance management, compensation and benefits, code of conduct compliance, employee engagement, diversity and inclusion, safeguarding and staff care.
The HR Coordinator will adapt and implement Global and Regional HR initiatives and practices and serve as an advisor to maximize organizational staffing resources and performance, promote a positive and healthy organizational workplace, minimize risk and ensure economy and efficiency of work processes.
The position holder will serve as a key member in the Senior Management Team (SMT) and work collaboratively with the leadership to establish and maintain an organizational culture in line with IRC’s values.
The position holder operates within the scope of IRC management in partnership model and reports directly to both, Iraq Country Director and Regional P&C Director – MENA.
Major Responsibilities:
Strategic HR Leadership and Management
·Develop and implement a strategic HR approach to attract, develop, and retain a skilled workforce to facilitate the implementation of a revised, fit-for-purpose structure; in line with the organization's goals and Duty of Care policies.
·Actively participate in proposal design and grants opening and review meetings (GRMs, GOMs) specifically providing guidance on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong HR foundation to support program quality and timely implementation.
·Observe and analyze monthly HR data such as turnover rates, time to fill, workforce composition, etc., to diagnose and identify priorities and evaluate effectiveness of relevant HR programs.
·Review and approve job requisitions based on approved Organization structure, review job descriptions, and make recommendations, ensuring accuracy and consistency.
·When required, ead on the selection and recruitment of all senior-level (band level 7 and above) positions and ensure effective onboarding for all newly hired or internally transitioned staff.
·Implement and manage the performance management process in Iraq CP. Create a plan to implement the annual and mid-year reviews, conduct training on goal setting, utilize budgets to organize development activities and work one-on-one with managers and employees to create country wide development plans.. Through various initiatives and actions, embed a culture of regular feedback.
·In coordination with Regional P&C and HQ Compensation & Benefits team, conduct market review for salary structure; coordinate annual compensation review process and compensation adjustments for Iraq staff.
·Devise staff care action plans that elevate morale and support the social, physical, and psychological well-being of staff; create emergency staff care interventions both in collaboration with the Regional Safeguarding and DoC team.
·Oversee HR-related administrative duties and ensure compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled in Iraq.
·Lead all employee relations with professional patience with the aim of empowering employees and supervisors to have the tools and resources vital to resolve conflicts with mutual respect. Lead or co-lead investigations and ensure issues are resolved and appropriate follow-up is carried out.
·Support supervisors in resolving appropriate disciplinary plans of action in a judicious manner. Follow-up disciplinary measures and ensure compliance with related employment laws and internal policies.
·Ensure exit management procedures are seamless and ensure positive transition for departing employees.
·In charge of the development and implementation of HR policies, such as Staff Safeguarding and Management of Incentive Workers, including policy enforcement, process improvement, and employee relations management.
·Play a critical role in any change initiative, either by initiating and driving the change or by serving as a facilitator for changes that other leaders and departments initiated.
Staff Performance Management and Development
·Lead by example in supervising and mentoring direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback.
·Support the Country Director and SMT to continue to pursue nationalization/regionalization of senior and middle management positions.
·Promote and monitor staff care well-being in collaboration with Duty of Care Advisors Model healthy work-life balance practices.
Communications
- Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the Syria team.
- Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff by delivering an employee engagement and communication strategy.
- Provide support to the country and field-based management on staff communications to ensure clear, consistency and transparency in communications.
Fair employment and Safeguarding (SG)
·In collaboration with management, support the integration of IRC’s strategies for building a balanced workforce through recruitment, development, leadership succession planning, and total rewards.
·Promote and foster a country-wide culture of safeguarding, grounded in accountability, transparency, and a survivor-centered approach. Assist in developing and integrating safeguarding practices and policies across all country program operations and partnerships, in alignment with IRC’s Safeguarding Policy. Provide HR-focused guidance to strengthen safeguarding systems and awareness.
·Ensure a safe workplace is established that empowers every employee; One that is respectful and inclusive and grants each employee an equal opportunity to learn, grow and contribute to the IRC..
Key Working Relationships:
Position Reports to: Iraq Country Director and Regional P&C Director, MENA – management in partnership.
Position directly supervises: Iraq HR Team.
Key Internal Stakeholders:
- Country: Iraq SMT and Extended Management Team, and all staff within Iraq country program
- Regional: Regional Recruiting Team, Staff Care Advisor, Regional P&C Coordinator, Regional Safeguarding Advisor and all other relevant Regional Staff.
- HQ: HR units, Employee Relations, Ethics & Compliance Unit, GEDI, Safeguarding and Duty of Care
Key External Stakeholders:
The NGOs HR forums and working groups; INGO and UN HR staff; Legal counsel; Social Security, Ministry of Labor, etc.
Minimum Qualifications:
·Bachelor’s degree required. Master’s university degree in HR management, organizational behavior, international relations or development, MBA, Law or related field is preferred.
·Proven acumen as an HR practitioner with a minimum of 8 years of progressive experience, including recruitment, employee relations, compensation, training and development and HR Administration.
·Minimum 3 years’ staff management experience in a fast-paced environment.
·INGO experience is strongly preferred.
Demonstrated Skills and Competencies:
- A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
- Previous leadership experience managing an HR function in the INGO sector is strongly preferred.
- Experience in staff management, workforce planning, and development of HR processes.
- Excellent written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
- Proven sense of professional discretion, integrity, and ability to handle complex HR situations diplomatically and to effective resolution.
- Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
- Demonstrated ability to organize priorities, support long-term planning, and work effectively under administrative and programmatic pressures with attention to detail and professionalism.
- Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
- Curiosity, a desire to continually learn and develop and a sense of humor is a must.
·Analytical ability in creating effective HR solutions while adhering to labor laws. Working knowledge of Iraqi labor law is a must.
Language/Travel
- English and Arabic are required, while Kurdish is desired.
- Travel: 30% to field sites in Baghdad, Anbar, Mosul and Kirkuk. Occasional International travel for regional conferences, workshops, and trainings.
Note: This position will be open for internal applications only, for 5 working days. However, we review applications on a rolling basis and the posting may close earlier if a suitable candidate is identified before the deadline. Early applications are encouraged.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.