Information Management Officer

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods, and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our Community Centers.

About the job

As part of the DRC’s humanitarian mine action (HMA) programme in Syria, comprising survey and risk education (NTS EORE) and mine clearance/EOD/IEDD activities, DRC will employ a dedicated mapping and information management officer to support the programme implementation, record HMA progress and update maps of explosive hazards and released areas, and information sharing with UNMAS and other HMA agencies.

The IM Officer is responsible for the management, analysis and sharing of data related to programme activities with the aim to provide reliable, timely and quality information that supports IMAS-compliant and evidenced-based mine action programming.

Duties and Responsibilities:

Information management strategy and standards

• Contribute to development of DRC’s information management strategy by reviewing information needs and gaps, evaluating current information management processes and tools and drafting an information collection and management plan in support of DRC’s mine action operations.
• Ensure compliance of information systems and processes with applicable standards and guidelines related to information management and data protection, including DRC’s internal guidelines and International Mine Action Standards (IMAS).

Data management and analysis

• Ensure effective data management by developing data collection tools and methodologies, designing and managing database systems for data management and analysis purposes.
• Support monitoring and evaluation activities through designing data collection tools, methodologies, training in data collection to project teams and data analysis.
• Ensure availability of updated and quality information for informed decision-making by the HMA leadership by identifying pertinent variables, including analyzing and interpreting multiples datasets, identifying trends and patterns in collected mine action-related date.

Information dissemination

• Draft information products such as reports, charts and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting, information sharing and advocacy. To this end, designs the layouts of reporting and presentation templates using graphic design programmes ensuring the attractiveness and clarity of the information products.
• Contribute to the development and implementation of a dissemination plan for all information products, including the definition of standard operating procedures for clearing information products for release.

Experience and technical competencies:

• 2 years of relevant experience in information management, database management, mapping and web development.
• Knowledge of different data collection methodologies and proven capacity to analyze statistical information.
• Proven abilities in data collection, compilation, analysis and reporting with ability to write in a clear and concise manner.
• Knowledge of humanitarian mine action and information management requirements is desirable.
• Effective oral communication skills.
• Proven skills in infographic management.
• Excellent planning and organisational skills.

Education:

• University degree in Information Technology, Information Systems, Statistics, Social Sciences, or a relevant field.

Languages:

• Arabic
• Good knowledge of the English language (verbal and written)

 In this position, you are expected to demonstrate DRC’ five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

We offer:

Contract length: 12 months with possibility of extension

Level: Non-Management – H

Location: Damascus – Syria (with countrywide travel)

Expected Start date: ASAP

Application process:

Interested? Then apply for this position here: Information Management Officer - Application Form

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.

Applications close: 19 May 2025

**Female candidates are highly encouraged to apply.**

Need further information?

For further information about the Danish Refugee Council, please consult our website www.drc.org