Administration & SLA Management Consultant

We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

IDB Invest, a member of the IDB Group, is a multilateral organization based in Washington, D.C., that is committed to the development of Latin America and the Caribbean through the private sector. 

About this position

We are seeking an energetic, detail-driven consultant to join the Administration & SLA Management team. Under the Lead Office’s guidance, you will support the seamless execution and monitoring of day-to-day administration services as defined by our SLAs—ensuring efficient processes and on-time delivery. This role also provides hands-on exposure to strategic project management and cross-functional collaboration, offering opportunities to broaden your expertise.

You will work in the Controllership Division (CTR), part of the Finance and Administration Department. CTR oversees accounting and financial reporting, financial planning & budget, valuations, and administration and service-level agreements (SLAs) management. It develops and implements high-quality controllership standards and sound and effective policies that ensure IDB Invest’s financial integrity, discipline, and long-term financial sustainability. We are also responsible for strengthening the overall governance, responsiveness, and accountability of the SLA framework, fostering coordination and collaboration between IDB Invest and the IDB.

What you’ll do

•    Assist in the planning, execution, and monitoring project activities, milestones and checkpoints related to the IDB Invest’s SLA and Administration function.

•    Support the coordination of meetings and workshops by preparing materials, gathering input, and documenting discussions and outcomes.

•    Collaborate with IDB counterparts to execute and monitor SLA-defined administrative functions—procurement, facilities management, and corporate services—and proactively identify and implement efficiency enhancements.

•    Analyze data, support benchmarking exercises, and organize information to support decision-making and advance SLA and Administration initiatives.

•    Assist in the oversight and tracking of facilities management projects across Washington, DC, and Country Offices.

•    Support the development of draft policies, standard operating procedures (SOPs), workflows and internal protocols related to corporate support services.

•    Collaborate with colleagues across IDB Invest and the IDB to contribute to the effectiveness and continuous improvement of the Administration function.

•    Provide input to the monitoring of SLA service delivery, including KPIs, costs, and quality indicators. Proactively identify risks or issues related to SLA performance and coordinate solutions with the SLA Lead Officer.
 

What you'll need

•    Education: Master’s degree in business administration, finance, systems information, project management, or a related field required.  

•    Experience: At least 5 years of relevant professional experience in project management, corporate support services, or a related role within financial, multilateral, or international organizations. Proficient in project management tools, data analysis software, and the MS Office Suite; excellent organizational and analytical abilities.

•    Languages:  Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.  
 

Requirements

•    Citizenship: No requirements
 

•    Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
 
 

Type of contract and duration

International consultant Full-Time, 12 months (up to 36 months).  

What we offer

The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:

•    A competitive compensation packages.

•    Leaves and vacations: 2 days per month of contract + gender- neutral parental leave.

•    Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance.

•    Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance. 

•    We offer assistance with relocation and visa applications for you and your family when it applies.

•    Hybrid and flexible work schedules.

•    Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more. 

•    Health and wellbeing:  Access to our Health Services Center which provides preventive care and health education for all employees.

•    Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at .

About IDB Invest

IDB Invest, a member of the IDB Group, is a multilateral development bank committed to promoting the economic development of its member countries in Latin America and the Caribbean through the private sector. IDB Invest finances sustainable companies and projects to achieve financial results and maximize economic, social, and environmental development in the region. With a portfolio of $14.1 billion in asset management and 325 clients in 25 countries, IDB Invest provides innovative financial solutions and advisory services that meet the needs of its clients in a variety of industries.

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