Service Manager

Swansea

Organization: BRC - British Red Cross
Location: Swansea
Grade: Mid level - Manager - Internationally recruited position
Occupational Groups:
- Managerial positions
Closing Date: 2025-05-20

Health and Care Service Manager

Location: Swansea and surrounding area

Hours: 17.5 per week

Contract Type: Fixed term contract until end of March 2026

Salary: £28,507 per annum based on 35 hours per week

Full UK driving licence and access to a vehicle is essential (Business mileage will be reimbursed)

Do you have great leadership skills and can get the best out of people? Would you love to make a difference to the lives of vulnerable people?

For over 75 years, the British Red Cross has supported the NHS and provided a lifeline for vulnerable individuals and supported people in crisis following an emergency. If you are organised and motivated then this is a fantastic opportunity to join our Health and Care team as a Service Manager. You will manage health and care services, ensuring all appropriate standards and requirements are met and service contracts maintained.

What does a day in the life of a Service Manager involve?

Ensuring services are developed and implemented within the framework of national guidelines and to national expectations but flexed to meet local needs.
Ensuring the area is working within Corporate Plan; service standards are achieved and maintained.
Supporting developments and contracts.
Quality and performance management.
Line management of staff.

What does it take to be a successful Service Manager?

Management experience and excellent organisational skills with an ability for prioritising your own & other people’s workload against competing deadlines.
Experience of working in a health or social care setting or voluntary organisation and delivering high quality services to people in need.
Sound working knowledge of Microsoft 365; Outlook, word processing, presentation and spread sheet packages.
Ability to prepare, manage and monitor budgets.

Closing date for your application is Tuesday 20th May 2025.

This could be a secondment opportunity for internal applicants.

In return for your dedication and expertise, what will you get?

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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