HR Intern (with focus on Machine Learning and/or Data Analytics)

Under the overall guidance and supervision of the HR Specialist, HR Advisory, the HR Intern will be responsible for supporting a variety of tasks and work packages. 

Some of the specific tasks may include, but are not limited to:

Elevate the knowledge management initiative by using machine learning in order to:

• Create an automated way to transform JIRA ticket content into knowledge management content

• Create automations in content update of the knowledge base, exploring Atlassian and Confluence properties

• Create links between policy pages and knowledge base pages

• Document a sustainable system for knowledge management processes: the maintenance of content, the update of content, the creation of videos

• Explore knowledge base analytics in order to make recommendations on content improvement.

Support with the development of video content:

• Support in creating automations in the video production content

• Create a distinguished visual identity for all HR training material produced

• Assist in the creation of the monthly videos 

Contribute to the Data Analytics function within the HR advisory team:

• Maintenance and improvement of HR advisory dashboards in Google data studio

• Assist in the design and analysis of various surveys and reports

• Provide support in the development of a predictive monitoring and evaluation dashboard using machine learning and AI to analyze JIRA tickets

At the end of this internship, the successful candidate will have gained in: 

• Exposure to and experience in UNOPS HR processes, standards, and activities at the corporate level;

• Exposure to a wide range of work areas (HR, data analytics, communications, etc.) and the opportunity to network with diverse colleagues in the UN City in Copenhagen;

• Experience in analyzing diverse data and information into meaningful insights

• Exposure to an international multicultural work environment and team

• Exposure to headquarters and field offices

• Experience in analyzing diverse data and information into meaningful insights

a. Education      

• Completion of secondary school or equivalent is required.

• To be eligible for this particular internship with UNOPS, the candidate must be studying towards a university degree or have graduated in the past three years 

b. Work Experience 

• Strong computer literacy is required and may include skills such as: Advanced Excel / Google Sheet skills, advanced Powerpoint / Google Slides skills, advanced Word / Google Docs skills and ideally video editing using relevant software.

• While no prior work experience is required, some experience in HR, knowledge management, communications or data analytics would be an asset.

• Competency in content development/storytelling/drafting is desirable

• Experience in using and creating dashboards in visualization tools such as Google Sheets / Google Data Studio is an asset.

c. Language skills

• Fluency in English is a requirement.

• Knowledge of another UN language such as French or Spanish will be considered an asset.    

IMPORTANT: It is highly encouraged that applicants submit a Cover Letter with their CV that outlines their motivation for participating in this internship.