Integrated Programming Technical Assistant-Tehran-2 Vacancies

***By this advertisement, we are hiring for 3 (three) vacancies***

                                                                        Rights Respected, People Protected

About NRC:

The Norwegian Refugee Council (NRC) is a non-governmental humanitarian organization with 75 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal Assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world's largest standby roster, NORCAP, with 650 professionals ready to be deployed on 72 hours notice when a crisis occurs.  

NRC in the Islamic Republic of Iran:

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 10 provinces in Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling, and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in the country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve the rights of the displaced.   Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran's efforts towards an estimated 3,6 million Afghans residing in the country and is expanding its programme unit.

About Integrated Programming (IP) in NRC Iran:

The purpose of the IP Technical Assistant position is to support the work of NRC by conducting holistic assessments and referring cases, but also by gathering data to form a rich picture to support more effective and integrated programming and advocacy. The IP Technical Assistant plans and prioritises the IP work in their area, in agreement with the Multi CC project manager. She/he conducts assessments, receives technical guidance from the IP Officer, and provides guidance and assistance to the CC Assistants. She/he is the point of contact for assessments in the area.

Role and responsibilities

The following is a brief description of the role.

Generic responsibilities:

• Ensure adherence to NRC policies, tools, handbooks and guidelines
• Manage the workload of assessment across all Core Competencies (CCs), conduct assessment and manage the overall assessment processes, including data management, at the Area Office level
• Prepare and develop status reports as required by management
• Ensure proper filing of documents 
• Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
• Promote and share ideas for improvement of Comprehensive Vulnerability Assessment Tool (CVAT)
• Identify and record protection needs and gaps for beneficiaries to receive proper assistance.
• Promote the rights of refugees and displaced in line with the advocacy strategy
• Analyze and produce quantitative and qualitative reports on CVAT assessment
• Establish excellent relations with beneficiaries including understanding the needs of beneficiaries through assessment.
• Support implementation of Safe and Inclusive Programming Minimum Standards across your area of work

Specific responsibilities 

• Planning and prioritizing the work of the IP unit, assigned to conduct assessments to IP Assistants and CC technical assistants, in agreement with their line managers, the CC Coordinators and IP Officer.
• Assigning tasks to case workers, monitoring the completion of tasks and the quality of tasks, ensuring that data are recorded according to the procedures and cases are handled based on the defined processes
• Conduct quality check on data available, regularly revise the scoring system and referral to different CCs
• Coordination with local partners to receive all relevant documents
• Follow up with CCs Coordinators as needed for the assessed cases and request technical support from the technical Coordinator for the management of more complex cases 
• Identifying opportunities to improve operations or programming based on insights from assessments and providing input for continuous improvement of technical issues to assistants
• Working as the Contact point for IPFT on operational issues for the area (Internally and Externally)
• Conducting holistic assessments and referring cases to support more effective and integrated programming and advocacy.
• Conducting regular CRM (Case review meetings) as needed and per requests.
• Prepare Interview lists (CVAT and RNA_Rapid Needs Assessment) and coordination of all interviews in the area.
• Providing regular reports to CAFIA, as well as all other area-based reports per requests.
• Draft relevant letters regarding requesting interview lists according to CC’s requests and their targets
• Capacity building for caseworkers and partners to conduct interviews and assessment processes. 
• Maintain a good understanding of NRC programming in the area

Competencies

Professional competencies

Generic professional competencies:

• Experience of working in complex and volatile contexts is desirable
• Experience of working in NGOs is desirable
• Detailed understanding of assessment process and tools
• Empathy skills and ability to handle communication with refugees with respect
• Documented results related to the position’s responsibilities
• Ability to use Database systems and follow processes
• Fluency in English and native proficiency in Persian, written and spoken

Context related skills, knowledge and experience:

• Detailed understanding of assessment process and tools
• Excellent Communication and interpersonal skills
• Expertise in programmes, eligibility criteria and referral pathways
• Experience working as a social worker is an asset. 

Behavioural competencies

• Planning and delivering results
• Analyzing
• Communicating with impact and respect
• Working with people

We Can Offer

Contract: 3 month probation with possibility of extension

Salary: based on NRC grade structure- This position is grade 4 of the organizational grading and structure

Duty Station: Iran-Tehran (2 vacancies) and Kerman (1 vacancy) with field visit (30%) to the provinces where NRC is operating.