Community Engagement and Communication Officer

Under the guidance and direct supervision of the Project Manager (PM), the Community Engagement and Communication Officer is responsible for performing the following duties:

Community Engagement and Outreach:

• Assist the PM in drafting and maintaining a community engagement strategy and implementation plan; ensure that participatory methods are used to include the community in planning and design;

• Identify potential beneficiaries; generate a profile of the beneficiaries, both individual and group profiles;

• Maintain awareness among the communities and stakeholders on project goals, activities, GRM, Protection against Sexual Exploitation and Abuse (PSEA) etc through various activities in liaison with the Project Manager and other stakeholders.

• Liaise and work with beneficiaries, community representatives, local and regional authorities, and other project staff to ensure accountability and best use of resources;

Project Implementation Support, Coordination, and Communication:

• Develop the gender sensitive communication plan and the stakeholder engagement plan with the support of the PM.

• Support the PM in maintaining regular and effective communication and coordination with the project stakeholders; 

• In coordination with the PM, periodically document project milestones through photos, stories, testimonials, and other communication material;

• Monitor the progress of the government work to obtain the necessary approval and clearances; ensure that both the UNOPS works and government works achieve streamlined progress through timely communication and follow-up;

• Maintain a systematic and timely collection of agreed project data and its accurate analysis to inform project decision-making. 

• Provide support to the Monitoring and Reporting Officer in compilation of the project’s beneficiary database as well through conducting household assessments. 

Monitoring and Progress Controls:

• Number of community engagement/ field visits conducted;

• Number of community engagement activities undertaken and implemented

• Number of project reports/ communication documents drafted;

• Number of stakeholder coordination meetings conducted and attended. 

Education 

• Bachelor’s degree in Business Administration, Communications, Marketing, Public Administration, Management, International Development, Social Sciences, or related field is required.   

• Advanced university degree (Master degree or equivalent) in the above-mentioned t, or related field is desired and may substitute some of the required years of experience.

Work Experience 

• A minimum of 2 years of experience (or less depending on academic credentials) of relevant work experience in a community engagement role, including at least one year in supporting project community engagement and outreach activities is required.  

• Experience in community engagement including conducting focus group discussions and undertaking field visits within a project context is required.

• Knowledge of UN policies, procedures, and operations is an asset, and experience of working in the UN/ International Organization is desired.  

• Experience in working with the G-Suite platform including, Google Drive, Google Calendar, Gmail, Google Sheets, Docs, and Slides is desired

Language

• Full domain of English and Arabic is required.