National Operations Officer (Program Coordination, Monitoring and Reporting)

Ottawa

Organization: IOM - International Organization for Migration
Location: Ottawa
Grade: Junior level - NO-A, National Professional Officer - Locally recruited position
Occupational Groups:
- Operations and Administrations
- Communication and Public Information
- Monitoring and Evaluation
- Project and Programme Management
- Documentation and Information Management
- Managerial positions
Closing Date:

Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Under the direct and overall supervision of the Head of Office in IOM Ottawa, the National Operations Officer (Program Coordination and Monitoring) will be responsible for the program coordination, compliance, monitoring, and reporting to the donor and internal stakeholders.

Responsibilities

Assist in the coordination and monitoring of the operational, administrative and financial aspects of the program in accordance with IOM policies and practices as well as the donor’s requirements.
Provide updates on the status of project implementation; identify gaps, and suggest actions to improve implementation.
Participate in the development and adjustment of work plans, project budgets, Monitoring & Evaluation tools and standard operations procedures.
Coordinate timely preparation and dissemination of project reports in accordance with IOM procedures and donor requirements.
Promote staff development processes by providing training, assigning duties, and giving constructive feedback to their performance on a regular basis to ensure high quality work and accurate completion of activities.
Provide training and technical guidance to project staff. Update program-related material, including internal guides and references. Participate in the preparation of project proposals.
Coordinate a team of staff supporting the movements of medical cases with the concerned country office, RMM Regional Hubs, MHD, and IRCC.
Coordinate a team of staff supporting the movements of minors, family class, economic migrants and other special programs, working with the IOM country offices and RMM Regional Hubs. Review related correspondence, including voice messages.
In coordination with the Operations Units in IOM Ottawa, develop training and guidance for IOM missions on program related topics.
Ensure staff members consistently adhere to the code of conduct and uphold high standards of integrity. Address and handle all non-compliance with SOPs or codes of conduct by IOM staff members or partners.
Perform other related duties as required.

Qualifications

Education

Bachelor’s degree in in Political or Social Sciences, Migration Studies, International Relations, and/or Law, or related fields from an accredited academic institution with two years of relevant professional experience ; or,
Master’s degree in above-mentioned fields

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP or movement systems such as MiMOSA, IGATOR, etc. is a distinct advantage;
Experience in managing and supervising a team.
Experience in working with people from different educational and cultural backgrounds.
Experience related to immigration and resettlement within the Canadian context and previous experience with IOM or other UN agencies are advantageous.

Skills

Demonstrated interest in issues related to immigration and resettlement
Knowledge and skills in spreadsheets and data analysis.
Good writing and editing skills; demonstrated ability to work effectively with a variety of clients and stakeholders.

Languages

Fluency in English is required (oral and written)

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Vacancy Type: Vacancy Notice
Recruiting Type: National Officer
Grade: NO-A

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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