Community Engagement and Communication Officer

• Assist the PM in maintaining and implementing a community engagement strategy and implementation plan; ensure that participatory methods are used to include the community in planning and design;

• Update the beneficiary database and identify potential beneficiaries; generate a profile of the beneficiaries, both individual and group profiles;

• Maintain awareness among the communities and stakeholders on project goals, activities, Protection against Sexual Exploitation and Abuse (PSEA) etc. through various activities in liaison with the Project Manager and other stakeholders;

• Liaise and work with beneficiaries, community representatives, local and regional authorities, and other project staff to ensure accountability and best use of resources;

• Maintain and implement the gender sensitive and stakeholder engagement plan with the support of the PM;

• Update and implement the Communication and Visibility Plan for the project in line with donor requirements and UNOPS guidelines;

• Ensure that all communication outputs comply with donor and UNOPS organizational branding and visibility guidelines;

• Update mapping and analyzing relevant audiences and communication channels;

• Support defining key messages and visibility opportunities across all phases of the project;

• Support in drafting and editing high-quality communication materials such as press releases, success stories, human interest stories, feature articles, social media content, fact sheets, and brochures;

• Support in coordinating the design and production of multimedia content including photos, videos, infographics, and newsletters;

• Support in liaising with media outlets to facilitate coverage of project events and milestones;

• Support in organizing press visits, media briefings, and public information sessions in coordination with stakeholders;

• Produce regular reports on communication and visibility activities, including samples of materials produced and dissemination metrics;

• Participate in providing communication support for project-related events, including launches, handovers, and community engagement activities;

• Prepare briefing notes, talking points, and event coverage reports;

• Support Communication Specialist at AMM MCO in creating content showcasing the project on UNOPS Middle East X account;

• Create content and manage the project’s Facebook page ensuring timely publication of project’s progress and improve the page outreach and followers base;

• Support the PM in maintaining regular and effective communication and coordination with the project stakeholders; 

• In coordination with the PM, periodically document project milestones through photos, stories, testimonials, and other communication material;

• Monitor the progress of the government work to obtain the necessary approval and clearances; ensure that both the UNOPS works and government works achieve streamlined progress through timely communication and follow-up;

• Maintain a systematic and timely collection of agreed project data and its accurate analysis to inform project decision-making;

• Provide support to the Monitoring and Reporting Officer in compilation of the project’s beneficiary database as well through conducting household assessments;
  

• Updating of approved Communication, Visibility, and Stakeholder Engagement Plans;

• Timely production of communication materials (e.g., press releases, stories, social media posts);

• Beneficiary profiling and visibility content developed within agreed timelines;
  

• Participation in key project events and outreach activities;

• Organization of media engagements (e.g., press visits, briefings);

• Preparation of event coverage reports and talking points;
  

• Community engagement/ field visits/ activities conducted;

• Regular coordination stakeholders, and beneficiaries;

• Timely communication to support project approvals and follow-up;

• Positive feedback from community and stakeholders on outreach efforts;
  

• Monthly reporting on communication outputs and visibility metrics;

• Accurate contribution to beneficiary database and assessments;

• Use of collected data and testimonials to inform communication content;

Education 

• A Bachelor’s degree in Journalism, Communications, Marketing, Public Administration, Management, International Development, Social Sciences, Public Relations, Business Administration, or related field is required;
• An advanced university degree (Master degree or equivalent) in the above-mentioned disciplines or related field is desired and may substitute one year of the required years of experience;

• A minimum of 2 years of relevant work experience in a community engagement role and outreach activities is required;

• A minimum of 2 years of experience in strategic communication, preferably in development or humanitarian contexts, is required;

• Familiarity with donor visibility guidelines is an asset;

• Knowledge of UN policies, procedures, and operations is an asset, and experience of working in the UN/ International Organization is desired;

• Experience in working with the G-Suite platform including, Google Drive, Google Calendar, Gmail, Google Sheets, Docs, and Slides is desired;

Language

• Full domain of English and Arabic is required.